Radiance Connect

Recover revenue from refund and return fraud with explainable operational intelligence.

Radiance connects your Shopify store to a post-transaction fraud detection platform. It syncs orders, customers, refunds, disputes, and fulfillment data to build unified risk profiles across payment, logistics, and customer service. Your team gets explainable risk scores to confidently approve or deny refund requests, reducing losses from abuse patterns like fake tracking IDs, empty box claims, and serial return fraud.

• Automatically detect sophisticated fraud like Fake Tracking IDs (FTID) exploits
• Correlate signals across your whole stack to reveal hidden abuse patterns.
• Empower your agents with instant clear risk scores backed by rationales.
• Sync orders, refunds, disputes, and fulfillments from Shopify via webhooks.
• Track financial impact with loss prevention dashboards and protection metrics.