Ragently: AI Chatbot & Support
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Cut repetitive support questions: an AI agent answers shoppers 24/7 and handles orders and returns.
Ragently is an AI chatbot for customer support that learns from your Shopify products, store policies and FAQs. It answers shoppers 24/7 in their own language and takes action within the rules you set: order status and tracking, address changes, cancellations, returns and refunds up to a limit you choose. It recommends products and shares a checkout link. When a shopper needs a person, your team takes over the live chat with the full conversation. Also on WhatsApp, Instagram and Messenger.
- Answers shopper questions 24/7 from your products, policies and FAQs
- Looks up orders and tracking, changes addresses and cancels unshipped orders
- Starts returns and refunds within limits you set, with Sendcloud or MyParcel
- Hands off to your team in live chat with the full conversation
- One AI agent for web chat, WhatsApp, Instagram and Messenger
Languages
Dutch and English
Works with
- Shopify Admin
- Facebook Messenger
- MyParcel
- Sendcloud
- Slack
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Starter
$39 / month
or $372/year and save 21%
Features
- 100 conversations per month
- 1 AI agent
- AI chat widget on your store 24/7
- Order status and tracking lookups
- 10 document uploads
- Email support
7-day free trial
Growth
$79 / month
or $756/year and save 20%
Features
- 500 conversations per month
- Up to 3 AI agents
- Live chat takeover by your team
- Product advice and checkout link in chat
- Weekly insights into customer questions
- 25 document uploads
- Custom widget branding
7-day free trial
Pro
$179 / month
or $1,716/year and save 20%
Features
- 2,500 conversations per month
- Up to 10 AI agents
- WhatsApp, Instagram and Messenger
- Remembers returning customers
- Unlimited document uploads
- No Ragently branding
- Priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Gebruiksvriendelijk en ziet er goed uit. Fijne ondersteuning en verlichting van het aantal repeterende klantvragen. Ook fijn dat klanten in het weekend antwoord krijgen op vragen als ze op het punt staan te kopen.
Support
App support provided by Ragently.
Resources
Launched
May 19, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store, Shopify admin
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Edit customers
Customer data
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Edit products
Products, collections
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Edit orders
All order history for the last 60 days, returns, draft orders, order edits
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View Online Store
Online Store pages
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View Shopify admin
Legal policies
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