ReturnHQ

Automated returns and exchanges. From customer request, through approval, to refund and pickup.

Automated returns and exchanges from start to finish. Customers submit requests through a branded portal that validates orders and queues them in your inbox. Approve in one click and the refund, courier pickup, and customer notifications fire automatically. What used to take 15 minutes per return takes 30 seconds. Built for stores that want returns out of email threads, spreadsheets, and 5 separate dashboards.

• Customers start their own returns on a page that looks like your store.
• One click approves the return and starts the refund automatically.
• Courier pickup gets booked on its own, no extra app to open.
• Pay back as cash, gift card, discount code, or direct to their bank.
• Set your own return rules: what comes back, when, and how.