Rapid Reviews: Product Reviews

Rapid Reviews: Product Reviews

Reviews (114)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, noting improvements in site speed and customer engagement. Features include automated and video reviews, and a customer Q&A section, all enhancing usability without impacting site performance. The app offers a long free trial, easy setup, and efficient review migration. Exceptional customer support and a cost-effective, scalable pricing structure further enhance its appeal.

January 16, 2025

I would highly recommend this app. After testing many product reviews apps this was the only one that did not have a negative impact to the speed of our website. This is important because this app is loading on every product page.

The app is packed full of features and easy to use. I keep finding new features like adding the App as a extension in the admin panel to the edit product page. This allows you to manage the reviews for a product directly from the edit product page.

William Belk has been the most responsive app developer I have communicated with. He was quick to add a new feature, and that is something I have never seen happen from an app developer. He created a new Flow trigger for Rapid Reviews that runs when a "Review is published". This allows us to automate adding reward points to our Loyalty app.

4Corners Riversports
United States
8 months using the app
William Belk replied January 17, 2025

Thank you! Happy to help!

January 30, 2025

Highly recommended. Their team set up everything from start to finish. I didn't even have to sort out exporting reviews from our historical date – they did everything. We also really love how people can ask questions as part of the review platform. Drives engagement and conversion on our end.

ciele cosmetics
United States
About 1 month using the app
William Belk replied January 31, 2025

Thank you! I'm happy to hear you like the questions/answers, they are great for potential customer engagement.

November 26, 2024

The Rapid Reviews app has been a great addition to our store. It is easy to use and delivers exactly what it promises, collecting reviews through automated emails at no extra cost.

We would like to thank William for his support. He is very attentive and efficient, answering our questions clearly and always willing to help. His assistance made all the difference for a smooth experience with the app.

We highly recommend Rapid Reviews to anyone looking for a practical and effective solution to manage reviews in their store.

Moveca Decor
Brazil
7 months using the app
William Belk replied November 27, 2024

Thank you so much!

February 6, 2025

For someone as tech challenged as I am, the app's back end is a bit hard to navigate at first. However, the developer is extremely responsive and helpful, and that makes everything better.

I also appreciate that he is only a couple of time zones away - unlike most of the better known review apps, where customer support is scattered all over the world. This makes it much easier to get support when it's needed.

Bling Boheme
United States
8 days using the app
William Belk replied February 7, 2025

Thank you! Please reach out any time

November 6, 2024

Rapid Reviews is brilliant, highly configurable, and the review sections fit perfectly into the look of my website and my Shopify theme. I needed a little help to get started, and William was on hand to answer questions and get me set up. He even inserted custom CSS for me and made a few tweaks to get everything set up exactly as I wanted. I agree with another review here that praises William for going above and beyond. A great Shopify add-on.

Rosie & B
United Kingdom
7 days using the app
William Belk replied November 7, 2024

Awesome, thank you!

October 12, 2024

I've been using Rapid Reviews for two of my Shopify stores since last year. I switched from Stamped to Rapid Reviews and couldn't be happier! Stamped was beginning to slow my site down. I found Rapid Reviews and haven't looked back! But the best thing I can say here is that William Belk gives incredible support - he just goes over and beyond. This alone will be why I will be a loyal Rapid Reviews user!

BABY LOVES SLEEP
Australia
7 months using the app
William Belk replied October 13, 2024

Thanks so much! Happy to help

October 4, 2024

l have been using rapid reviews for a few months now. lt is an excellent app and the service provided is truely one of the kind. Setting everything up is extremely easy and there are instruction docs provided on almost every aspect of the app. Furthermore, if you do run into any trouble William Belk is quick to respond and ready to solve your issue. l doubt that you could get this kind of service with any other review app and l highly recommend this app to anyone looking for a reliable and customer friendly review app. Don't waste your time on other apps. Just trust the reviews. This many people surely can't be wrong.

Tyke-ies
United Kingdom
6 months using the app
William Belk replied October 6, 2024

Thank you!

September 19, 2024

In the past we worked with many review platforms. We were one of the first paying customers of yotpo, but over time, we did not get any new features unless we would have upgraded to insanely expensive plans. Then we switched to stamped.io . Because of their poor code quality our checkout broke, which is of course horrible, and so we switched to reviews.io OVerall their integration was sluggish and we could not customize it the way we wanted to.
I did a not of research, looked into Junip etc but then found rapidreviews. As the name implies, the reviews are in fact rapid. We got a long free trial and the owner William Belk, was really good in helping us getting reviews imported, and getting set up. The speed, service level as well as the low price are all reasons we will keep working with rapidreviews. We are able to integrate with Klaviyo and collect our reviews that way. They also have their own AMP template which is nice, but at this point I am more interested in video reviews. While rapidreviews can collect them, it is right now not something you can promote with AMP or their regular emails.
I would love to have the ability to push video reviews more with rapidreviews, as those are what moves the needle the most.
Overall still 5 stars for Rapidreviews

Gentleman's Gazette
United States
5 months using the app
William Belk replied September 20, 2024

Thanks so much for your detailed review. This is very helpful!

October 18, 2024

I'm thoroughly impressed with the Rapid Reviews app. It has been an excellent addition to my Shopify store, enhancing both functionality and aesthetics. The app seamlessly integrates with my shop's design, creating a cohesive and visually appealing look that complements my brand.

What truly sets this app apart is the exceptional customer support. William, in particular, has been tremendously helpful whenever I've reached out with questions or needed assistance. His prompt and knowledgeable responses have made using the app a smooth and enjoyable experience.

The app's features have effectively streamlined my review management process, and I'm delighted with how it's positively impacting my store. I highly recommend Rapid Reviews to any Shopify merchant looking to improve their review system while maintaining a professional appearance.

Overall, I'm extremely satisfied with Rapid Reviews and can confidently say it's been a valuable investment for my online business.

Jewelry Bubble
Canada
10 days using the app
William Belk replied October 21, 2024

Thank you for sharing!

October 13, 2024

This app is reasonably easy to install and flexible in terms of customization and features. It has everything needed. But really convincing is the excellent customer support. William was not only fast and solution oriented with or issue, he even went the extra mile and gave us tipps for our store :) I would highly recommend this app.

Mokä
Switzerland
21 days using the app
William Belk replied October 14, 2024

Happy to help!