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Collect customer reviews, build trust, and resolve negative feedback with Second Chance Reviews.
RateTide gives Shopify stores an easy way to collect and showcase customer reviews throughout the shopping experience. Request feedback after purchases, display reviews with clean storefront widgets, and give customers a chance to resolve negative experiences before publishing. Simple to set up, easy to manage, and built to help merchants create a stronger review experience for their customers.
- Second Chance Reviews: Resolve negative experiences before reviews are published
- Automated Review Requests: Request reviews automatically after purchase.
- Storefront Review Widgets: Display customer reviews across your storefront.
- Review Incentives: Rewards customers with a discount to encourage reviews.
- Photo Reviews: Let customers add photos to their product reviews.
Languages
English
Works with
- Shopify Flow
- Flow
Categories
Display options
Ways to collect reviews
Pricing
Choose the plan that best fits your business.
Essentials
Free
Features
- Unlimited Orders
- Unlimited Company & Product Reviews
- All Badges & Widgets
- Review Replies
Growth
$12.95 / month
Features
- Everything in Essentials
- Incentives for Reviews
- Custom Review Questions
- Second Chance Reviews
- Remove all RateTide branding
15-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by RateTide.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
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View customers
Customer data
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View products
Products, collections
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View orders
All order history
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Edit discounts
Discount codes and promotions
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View Online Store
Theme
