Nearly 7 out of 10 businesses think they’re communicating with their customers effectively, while only 2 out of 10 customers agree. Simply put, today’s businesses aren’t as good at communicating with their customers as they think they are. This same study also found that 97% of customers will do more business with those that respond quickly to them.
Raven's Call-Back Request is the solution. It enables you to show your interested customers why you have the best customer service in your industry. A quick reply does wonders to converting your sales calls.
The call back button can be customized and embedded anywhere on your Shopify store to encourage interested visitors to leave their phone number. As soon as they feel your website isn't offering the answers they're looking for, your customer can make a callback request, including SMS or WhatsApp.
Look, as small businesses we all understand it can feel scary competing with Amazon and the big brands. But you should know you have a MASSIVE Competitive Advantage! Your customer relationships are your biggest competitive advantage; so install Raven and show your customers why you're their best option.
Don't be the last store offering personalized pre-sale customer support. Remember, relationships = revenue. So install Raven Call Back and turn website visits into more leads and sales calls.