A.I. driven ID verification
Digitally prove your customer's real identities using a photo ID and facial biometrics. A.I. instantly reads the ID for authenticity.
We recognize hundreds of IDs
Real ID supports hundreds of unique ID documents. It automatically recognizes Driver's Licenses, Passports, Health Cards, and much more.
Verify age automatically
Keep compliant with age restriction laws without manually checking ID photos. *NEW* also includes e-signature support for PACT compliance
About Real ID ‑ Verify Customer IDs
Unlock more revenue with ID verification
Real ID digitally proves your customer’s real identities using a photo ID and facial biometrics. Now you can fulfill any order with confidence. It's a perfect use case for:
- Completing orders with age restrictions
- Selling high cost goods
- Validating customers in high risk markets like alcohol, cannabis, vaping and smoking accessories
- Verifying flagged fraud orders by Shopify
Real ID's document verification helps remove friction during fulfillment quickly and easily detecting whether a government-issued ID is genuine or fraudulent. All the user needs to do is take a photo of their ID and a selfie on their mobile device.
Fraud Detection apps rely on incomplete information
Existing anti-fraud tools rely on small pieces of a customer's identity like email, IP address & billing information. This doesn't give a perfect picture of your customer, and leads to false flags of paying customers. In blocking potentially fraudulent purchases, you also stop some legitimate ones.
Real ID's identity verification solution lets you verify legitimate users caught in the crossfire, and unlock more revenue.
How does it work?
Real ID uses cutting edge A.I. to verify the authenticity of the ID and instantly match the face on the ID to the submitted selfie by the customer.
That way, even if a fraudster had access to a stolen physical ID, they can't beat an ID check.
How does ID verification help your business?
With your customers' verified ID & selfie photos, you're able to prove their shipping address. This gives you far more weight on your side of the court during chargeback disputes. Even further, this practice totally eliminates "friendly fraud" losses.
And if you need to do age verification checks for purchases of restricted goods - Real ID's document verification takes care of that too. We’ll confirm a user’s date of birth by verifying their ID to help you manage and reduce risks at checkout.
We handle the GDPR compliance
You won't have to worry about GDPR compliance either, no data is stored on your end. We securely store all IDs and respect all data deletion requests.
We cover hundreds of countries around the world
Expand your market with confidence knowing that Real ID can verify hundreds of countries ID's including:
- United States
- Great Britain
- And much more
Real ID can verify documents such as:
- Drivers Licenses
- National IDs
- And much more
Setting up document or biometric verification on your platform will help you make sure the user trying to make a purchase is legitimate—and not a fraudster.
Free to install
First 10 ID checks are free. $0.75 for manual checks or $1.25 for A.I. powered ID checks, no monthly minimums or charges
Most recent reviews
This app has been a life savor when it comes to having a solid and working ability to check customer IDs. Not only does the app work flawlessly, the support from the app is exceptional - nearly always available to help and the updates and custom requests are constantly fulfilled. I can't thank the team enough for this amazing app!.
It does what it claims. But some of my customers suspected emails sent by the app are phishing. Please add the settings to send email from our domain by adding SPF records or allow us to integrate our own email sending solutions such as Sendgrid/Mailgun.
Thank you for the feedback! We're always adding new ways to build trust between you and your customers.
If email delivery is an issue, you can enable ID verification right in your checkout. It will use the same branding, color scheme and copy you defined in the settings page.
In the short term, that will help associate the ID checks with your customers orders.
However, we're currently looking into how we can offer email domain verification within the app. Like you said, having the email's from address match your website domain would be reassuring to your customers.
Will provide an update when we have an in-app way to verify your domain and the transactional emails to prompt ID verification.
If you have any more feature requests, suggestions or questions please contact me at firstname.lastname@example.org or chat with us in the app.
Best App on Shopify! If any issues, they are very responsive and will do everything they can to make sure the problem is fixed.
Y'all better get this app! Worth every penny! Protect your business!