Real ID ‑ Verify Customer IDs

Real ID ‑ Verify Customer IDs

by Verdict

Eliminate fraud automatically with customer ID verification

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    80% of ratings are 5 stars
    (4)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    20% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

All reviews

5 reviews

Shop On In

I just installed this app., so happy to have it. I already used it as soon as I installed it. Waiting to see what happens. But, I am grateful to have it. I will be back with updates down the road.

Developer reply

December 28, 2020

Thank you for the review and I'm so glad you're finding value in verifying your customer's IDs on higher risk orders.

The goal of this app is to allow you to ship orders confidently because you know the billing information on the customer's credit card matches their ID. This will eliminate chargebacks for you and allow you to fulfill more orders and keep a more revenue.

I'm happy to answer any questions you might have, you can email me at dylan@getverdict.com or chat with me in the app directly. Thank you!

Yuhzie Boosts

I needed an app to help with stopping potential fraudulent buyers. This app has helped me feel confident in some questionable customers. I took a chance early on by opting in to this brand new service. It seemed to work fine but I did run into a couple of errors early on. Fortunately the creator reached out immediately after I had emailed asking for assistance and fixed the problem. Dylan has been great to work with, always responding within a reasonable time frame if not immediately and also has customized the app to better help with my business needs. Highly recommend not only the app, but in Dylan aswell.

SmokeShopGuys

We use this app to help prevent fraudulent transactions by verifying the information provided with the information the customer provides checking out. There were some issues in the beginning, but like all new apps, features were added to help fix the issues. There are some bugs, but as the app grows, it will be ironed out. The developer is very communicative and responds quickly and does everything they can to solve it. He listens to suggestions and makes them a reality. This is a must have, as the other verification apps only take E-Mail, or don't have automation available to make the process easier. This is a necessity if you need to verify customers info or help to prevent fraudulent transactions.

Level Up Your Home

Worked well for two times and then gave us errors. When working was very cool. But it's buggy needed to replace it.

Developer reply

December 4, 2020

Hi there, I'm so sorry you experienced issues sending your third ID check. I've just sent you a few messages in the in-app chat, but I've identified the issue and you should be all set to create checks.

Again, I apologize for the inconvenience this caused and I hope to help your business prevent fraud & chargebacks going forward.

Don't hesitate to reach out to me if you have further questions or need help with the app: dylan@getverdict.com

Thank you,
Dylan

Brothers with Glass

We just started using this app but so far the customer service has been great and the app works great and it has helped us offer a much better solution to our customers and help us reduce fraud. Just in time for the holidays. Highly recommend this app. It's hard to find an app that saves you money and helps you provide better customer service.

Developer reply

November 13, 2020

Thank you so much for the review. It's my pleasure to help your store reduce fraud by proving your customer's identities with biometrics.

Our goal is to increase your revenue saving otherwise risky orders that could have been saved with ID verification.

Please don't hesitate to email me for help or suggestions - dylan@getverdict.com

Thanks again
Dylan