Real ID ‑ ID verification

Great service, dylan were available almost around the hour to solve all our issues.

Quick and easy to set up with super helpful support from Dylan. I have no complaints!

Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.

Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!

Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful.

They went out their way to enable settings and allow be to be on the normal plan with other settings turned on.

They replied to emails within a matter of a hour tops, very quick.

And app is working perfectly.

Will be using them long term

This app was exactly what we were looking for to help combat fraud orders. Customer service has also been tremendously helpful and provided guidance on not only setting up this app but also recommendations on other related processes and flows to make this a seamless experience for our customers and teams. Would highly recommend!

We use REAL ID for 3 of our website properties. For two sites, we use the App to control the sale of regulated goods. For the third, we use it to reduce credit card fraud (e.g. for first-time customers whose billing & shipping does not match). For the regulated goods, the app is incredibly effective and has saved us a tremendous amount of time in employee-customer communication, record storage and so on. It has also eliminated a lot pushback from customers! We used to have trouble asking for ID's by email, but now we rarely if ever have customers question the legitimacy of the process. The App has lots of options and Support or Developer feedback is always fast and helpful. In short, I definitely recommend REAL ID to cut time and costs by dramatically reducing credit card fraud or to easily perform legal requirements having to do with regulated goods. As I say, we are now 3 websites strong with it. Thanks REAL ID team!

We have tried several apps for verifying users in our store and we are confident we chose the right one when going for Real ID. The verification process is really smooth for the users and integrates perfectly with Shopify.
More importantly, the Customer Service team is fast and effective in clearing out any doubt we have had and helping us with the set up.
I would recommend it 100%

These guys really do go above and beyond to get the best for their customers. They’ve customised fields and rules as we needed to safely run our business and wow…very very good

The app does exactly what it claims and our customers are able to easily verify themselves.

And there is Excellent fast and effective support