Reviews (37)

Overall rating
4.9
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
March 21, 2024

The app does exactly what it claims and our customers are able to easily verify themselves.

And there is Excellent fast and effective support

Jens Hansen
New Zealand
About 3 years using the app
May 20, 2024

Real ID is just perfect! This app functions flawlessly and has significantly enhanced the security of all my transactions. It has greatly reduced disputes and ensured the identity of my customers. Highly recommend it to anyone looking to add an extra layer of security to their business.

Focaly
France
19 days using the app
April 29, 2024

It just works.
Works great.
Also... they even implemented custom feature for us within very short perion.

Probably best tech support i ever seen! Ty RealID!

Nomad Internet
United States
5 months using the app
March 27, 2024

Real ID has really streamlined our old manual process of verifying customer ID's on potential fraud alerts on orders for our Multiple Shopify E-Commerce Stores. It has greatly reduced staffing demands and handle times for our E-Commerce team and has greatly improved our customers satisfaction with the ID verification process.

The installation and integration was seamless and simple and launching was a walk in the park with the partnership and support of Dylan Pierce and the rest of the Real ID team.

I highly recommend the Real ID app and Dylan Pierce and his team of professionals.

Kevin McCollum
United RV Center
E-Commerce Manager

United RV Parts
United States
5 days using the app
April 7, 2021

We have used a few age verification apps for our age-restricted online vape shop and none of the other apps were even half as powerful and reliable as RealID. RealID is also the most cost-effective solution. Dylan is a pleasure to work with and is highly responsive to new feature requests. Not only does he implement new features constantly based on merchant feedback, but the features work reliably and in a way that gets the least resistance from online shoppers. I would highly recommend this app over all other age verification apps available on the Shopify App Store.

Premium eJuice
Canada
Over 3 years using the app
Verdict replied April 8, 2021

Thank you! And so happy to provide a service that brings you and your customers the value of an actual age verified purchase.

As always if you need any assistance or have a feature request you can reach me at dylan@getverdict.com or the in-app chat.

December 11, 2020

I needed an app to help with stopping potential fraudulent buyers. This app has helped me feel confident in some questionable customers. I took a chance early on by opting in to this brand new service. It seemed to work fine but I did run into a couple of errors early on. Fortunately the creator reached out immediately after I had emailed asking for assistance and fixed the problem. Dylan has been great to work with, always responding within a reasonable time frame if not immediately and also has customized the app to better help with my business needs. Highly recommend not only the app, but in Dylan aswell.

Yuhzie Boosts
United States
11 months using the app
December 28, 2020

I just installed this app., so happy to have it. I already used it as soon as I installed it. Waiting to see what happens. But, I am grateful to have it. I will be back with updates down the road.

Shop On In
United States
10 months using the app
Verdict replied December 28, 2020

Thank you for the review and I'm so glad you're finding value in verifying your customer's IDs on higher risk orders.

The goal of this app is to allow you to ship orders confidently because you know the billing information on the customer's credit card matches their ID. This will eliminate chargebacks for you and allow you to fulfill more orders and keep a more revenue.

I'm happy to answer any questions you might have, you can email me at dylan@getverdict.com or chat with me in the app directly. Thank you!

November 3, 2022

Dylan really did an amazing job for our store. We have automated 18+ id checks through a specific channel that was not out of the box. Dylan and his team were able to help and satisfy our requirements. This app is working like butter now! Thanks a bunch Dylan!

Man Store Inc.
United States
10 months using the app
March 9, 2023

App does exactly what we need it to. Functionality is simple and integrates really easily into our existing Shopify store. Settings and options are customizable to a point where we could create the exact flow and wording we wanting for the verification flow from start to finish. Absolutely the only app I'd need for this kind of service.

On top of this, customer service is incredible. Dylan has been responsive and helpful every step of the way. I've never had this kind of experience with an application and developer in my years of being on this platform. I could not recommend this app more.

ill! HQ
Canada
9 months using the app
May 30, 2023

The customer service is outstanding, and the app itself works great. Such a help for our shop which requires ID checks!!

Cantrip
United States
8 months using the app