Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
August 6, 2021

This is a very useful app with an owner that will take your calls and figure stuff out with you! I used it to check ID on checkout for certain products and it worked very well. I cannot wait to see what is to come.

Love is an Ingredient
United States
4 months using the app
March 29, 2021

This is is the best solution for getting KYC info! If you have products that need age verification or services that you want an extra of fraud detection, then this app will be perfect! I reached out to the developer Dylan about question and best use and he was very responsive! 5/5!

Equis Enterprises LLC
United States
3 months using the app
September 27, 2022

This app has been greatly beneficial to our store, saving hundreds of pounds in chargebacks and guaranteeing security with flagged orders. Highly recommended and customer service were very helpful!

Box Menswear
United Kingdom
3 months using the app
April 7, 2021

We have used a few age verification apps for our age-restricted online vape shop and none of the other apps were even half as powerful and reliable as RealID. RealID is also the most cost-effective solution. Dylan is a pleasure to work with and is highly responsive to new feature requests. Not only does he implement new features constantly based on merchant feedback, but the features work reliably and in a way that gets the least resistance from online shoppers. I would highly recommend this app over all other age verification apps available on the Shopify App Store.

Premium eJuice
Canada
2 months using the app
Verdict replied April 8, 2021

Thank you! And so happy to provide a service that brings you and your customers the value of an actual age verified purchase.

As always if you need any assistance or have a feature request you can reach me at dylan@getverdict.com or the in-app chat.

December 8, 2020

We use this app to help prevent fraudulent transactions by verifying the information provided with the information the customer provides checking out. There were some issues in the beginning, but like all new apps, features were added to help fix the issues. There are some bugs, but as the app grows, it will be ironed out. The developer is very communicative and responds quickly and does everything they can to solve it. He listens to suggestions and makes them a reality. This is a must have, as the other verification apps only take E-Mail, or don't have automation available to make the process easier. This is a necessity if you need to verify customers info or help to prevent fraudulent transactions.

SmokeShopGuys
United States
2 months using the app
February 23, 2023

The app does everything it says it does and works very well. Helped reduce our fraud to zero. Dylan has been the greatest help with any questions or issues we may be having. Would highly recommend this app if you need a ID verification tool or simply to reduce fraud from different billing and ship to addresses

dabX
United States
About 2 months using the app
March 8, 2023

This app has helped us save time verifying orders and simplifying the process! We absolutely recommend this app to all stores!

Kies Motorsports
United States
About 1 month using the app
April 17, 2023

Well received by our customers and easy for staff to verify if customers have completed ID check before shipping.

Their support team was very helpful in creating code to work with our varied delivery methods. The online age verification was installed quickly and customizations were completed within a day or two.

Thunderbird Vapes
Canada
27 days using the app
Verdict replied April 17, 2023

Thank you! It's my pleasure to help you.

Please don't hesitate to ask if you require any more specific order channels that need excluded from ID verification.

April 11, 2023

App is great! Does what it says and really helpful for age verification. Easy process and great customer service.
I can recommend this app.

Soostie
United Kingdom
21 days using the app
December 4, 2020

Worked well for two times and then gave us errors. When working was very cool. But it's buggy needed to replace it.

Level Up Your Home
United States
Over 1 year using the app
Verdict replied December 4, 2020

Hi there, I'm so sorry you experienced issues sending your third ID check. I've just sent you a few messages in the in-app chat, but I've identified the issue and you should be all set to create checks.

Again, I apologize for the inconvenience this caused and I hope to help your business prevent fraud & chargebacks going forward.

Don't hesitate to reach out to me if you have further questions or need help with the app: dylan@getverdict.com

Thank you,
Dylan