Reviews (39)

Overall rating
4.9
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 8, 2024

Such an amazing app to help with Fraud. I use this when I have a High/Medium Risk of fraud to verify my customers. I 100% recommend it, and the customer service from Dylan has been so great from the start.

I wish there was a better option for smaller businesses like mine, like a pay as you go option per check or something similar. Maybe in the future! :)

Fire & Ice Moissanite
Australia
About 1 month using the app
June 18, 2024

These guys really do go above and beyond to get the best for their customers. They’ve customised fields and rules as we needed to safely run our business and wow…very very good

Trim
United Kingdom
About 2 months using the app
April 29, 2024

It just works.
Works great.
Also... they even implemented custom feature for us within very short perion.

Probably best tech support i ever seen! Ty RealID!

Nomad Internet
United States
5 months using the app
May 20, 2024

Real ID is just perfect! This app functions flawlessly and has significantly enhanced the security of all my transactions. It has greatly reduced disputes and ensured the identity of my customers. Highly recommend it to anyone looking to add an extra layer of security to their business.

Focaly
France
19 days using the app
March 27, 2024

Real ID has really streamlined our old manual process of verifying customer ID's on potential fraud alerts on orders for our Multiple Shopify E-Commerce Stores. It has greatly reduced staffing demands and handle times for our E-Commerce team and has greatly improved our customers satisfaction with the ID verification process.

The installation and integration was seamless and simple and launching ...

United RV Parts
United States
5 days using the app
August 11, 2024

Wir nutzen REAL ID für unseren Verleihservice und können daher auf eine Kaution verzichten. Sowohl wir, als auch die Kunden sind sehr zufrieden.
Der Support ist immer sehr freundlich und schnell.

vnty Shop
Germany
5 months using the app
May 30, 2023

The customer service is outstanding, and the app itself works great. Such a help for our shop which requires ID checks!!

Cantrip
United States
About 2 years using the app
April 7, 2021

We have used a few age verification apps for our age-restricted online vape shop and none of the other apps were even half as powerful and reliable as RealID. RealID is also the most cost-effective solution. Dylan is a pleasure to work with and is highly responsive to new feature requests. Not only does he implement new features constantly based on merchant feedback, but the features work ...

Premium eJuice
Canada
Over 3 years using the app
Verdict replied April 8, 2021

Thank you! And so happy to provide a service that brings you and your customers the value of an actual age verified purchase.

As always if you need any assistance or have a ...

April 17, 2023

Well received by our customers and easy for staff to verify if customers have completed ID check before shipping.

Their support team was very helpful in creating code to work with our varied delivery methods. The online age verification was installed quickly and customizations were completed within a day or two.

Thunderbird Vapes
Canada
27 days using the app
Verdict replied April 17, 2023

Thank you! It's my pleasure to help you.

Please don't hesitate to ask if you require any more specific order channels that need excluded from ID verification.

April 11, 2023

App is great! Does what it says and really helpful for age verification. Easy process and great customer service.
I can recommend this app.

Soostie
United Kingdom
21 days using the app