Reviews (36)

Overall rating
4.9
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 6, 2021

This is a very useful app with an owner that will take your calls and figure stuff out with you! I used it to check ID on checkout for certain products and it worked very well. I cannot wait to see what is to come.

Love is an Ingredient
United States
4 months using the app
March 29, 2021

This is is the best solution for getting KYC info! If you have products that need age verification or services that you want an extra of fraud detection, then this app will be perfect! I reached out to the developer Dylan about question and best use and he was very responsive! 5/5!

Equis Enterprises LLC
United States
3 months using the app
September 27, 2022

This app has been greatly beneficial to our store, saving hundreds of pounds in chargebacks and guaranteeing security with flagged orders. Highly recommended and customer service were very helpful!

Box Menswear
United Kingdom
3 months using the app
April 29, 2024

It just works.
Works great.
Also... they even implemented custom feature for us within very short perion.

Probably best tech support i ever seen! Ty RealID!

Nomad Internet
United States
3 months using the app
December 8, 2020

We use this app to help prevent fraudulent transactions by verifying the information provided with the information the customer provides checking out. There were some issues in the beginning, but like all new apps, features were added to help fix the issues. There are some bugs, but as the app grows, it will be ironed out. The developer is very communicative and responds quickly and does everything they can to solve it. He listens to suggestions and makes them a reality. This is a must have, as the other verification apps only take E-Mail, or don't have automation available to make the process easier. This is a necessity if you need to verify customers info or help to prevent fraudulent transactions.

SmokeShopGuys
United States
2 months using the app
February 23, 2023

The app does everything it says it does and works very well. Helped reduce our fraud to zero. Dylan has been the greatest help with any questions or issues we may be having. Would highly recommend this app if you need a ID verification tool or simply to reduce fraud from different billing and ship to addresses

dabX
United States
About 2 months using the app
March 8, 2023

This app has helped us save time verifying orders and simplifying the process! We absolutely recommend this app to all stores!

Kies Motorsports
United States
About 1 month using the app
April 17, 2023

Well received by our customers and easy for staff to verify if customers have completed ID check before shipping.

Their support team was very helpful in creating code to work with our varied delivery methods. The online age verification was installed quickly and customizations were completed within a day or two.

Thunderbird Vapes
Canada
27 days using the app
Verdict replied April 17, 2023

Thank you! It's my pleasure to help you.

Please don't hesitate to ask if you require any more specific order channels that need excluded from ID verification.

March 9, 2023

App does exactly what we need it to. Functionality is simple and integrates really easily into our existing Shopify store. Settings and options are customizable to a point where we could create the exact flow and wording we wanting for the verification flow from start to finish. Absolutely the only app I'd need for this kind of service.

On top of this, customer service is incredible. Dylan has been responsive and helpful every step of the way. I've never had this kind of experience with an application and developer in my years of being on this platform. I could not recommend this app more.

ill! HQ
Canada
16 days using the app
Edited September 9, 2021

As an early adopter, this app became a vital part of our shopify store.
Unfortunately, Dylan has subsequently increased the pricing by over 100% which makes the product entirely unviable for a low margin business like ours.
If you can afford the prices (or double the current advertised price going off past behaviour) then sure, this is a great solution. Otherwise, back to search the shopify app store for an alternative.

HealthPharm
United Kingdom
8 months using the app
Verdict replied March 18, 2021

Hi Chris,

I'm sorry, but unfortunately our costs have increased and we can no longer offer you an extension on the original price.

We would love to have you as a customer and are happy to keep compliance as easy and frictionless for you and your customers - however our costs have changed and we'd have to increase prices since January of last year.

We have not canceled your subscription and will continue to support it, even though we're losing money. But we cannot increase your monthly cap at the current terms.

I'm sorry, I wish we could extend your monthly cap at the same pricing it's just not feasible for our business. Again our offer still stands and we wish you the best.

Thanks,
Dylan