Real ID ‑ Verify Customer IDs

Real ID ‑ Verify Customer IDs

Pricing
From $99.99/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.8 (30)
Developer
Verdict

Sell with confidence using secure, scalable, and automated ID verification. No code required.

With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more.

With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more. more
  • Prove your customer’s real identities using a photo ID and facial biometrics.
  • Control when ID verification is required before checkout or after checkout.
  • Remember repeat customers so ID verification is only required once per customer.
Highlights
Use directly in Shopify admin

Launched

October 6, 2020

Languages

English

Categories

Works with

Shopify POS, Checkout, BrightPearl, REST API, Webhooks, Flow, Checkout Extensibility

Pricing

Essential

$99.99 / month

$1.49 per A.I. powered ID check

  • Customize ID check branding, theme & content (no code!)
  • Remember repeat customers without additional ID checks
  • Automatic age verification

14-day free trial

Protect

$499.99 / month

Starts at $1.89 per A.I. powered ID check

  • Everything in Essential
  • Facial recognition
  • Custom subdomain (verify.yoursite.com)
  • API & Webhooks
  • Shopify Flow
  • Long-term storage
  • Team manage

14-day free trial

Essential

$99.99 / month

$1.49 per A.I. powered ID check

  • Customize ID check branding, theme & content (no code!)
  • Remember repeat customers without additional ID checks
  • Automatic age verification

14-day free trial

Protect

$499.99 / month

Starts at $1.89 per A.I. powered ID check

  • Everything in Essential
  • Facial recognition
  • Custom subdomain (verify.yoursite.com)
  • API & Webhooks
  • Shopify Flow
  • Long-term storage
  • Team manage

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (30)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 6, 2024

We use REAL ID for 3 of our website properties. For two sites, we use the App to control the sale of regulated goods. For the third, we use it to reduce credit card fraud (e.g. for first-time customers whose billing & shipping does not match). For the regulated goods, the app is incredibly effective and has saved us a tremendous amount of time in employee-customer communication, record storage and so on. It has also eliminated a lot pushback from customers! We used to have trouble asking for ID's by email, but now we rarely if ever have customers question the legitimacy of the process. The App has lots of options and Support or Developer feedback is always fast and helpful. In short, I definitely recommend REAL ID to cut time and costs by dramatically reducing credit card fraud or to easily perform legal requirements having to do with regulated goods. As I say, we are now 3 websites strong with it. Thanks REAL ID team!

Rocket.ca
Canada
9 months using the app
May 12, 2024

We have tried several apps for verifying users in our store and we are confident we chose the right one when going for Real ID. The verification process is really smooth for the users and integrates perfectly with Shopify.
More importantly, the Customer Service team is fast and effective in clearing out any doubt we have had and helping us with the set up.
I would recommend it 100%

PlaySub
Spain
2 months using the app
May 8, 2024

Such an amazing app to help with Fraud. I use this when I have a High/Medium Risk of fraud to verify my customers. I 100% recommend it, and the customer service from Dylan has been so great from the start.

I wish there was a better option for smaller businesses like mine, like a pay as you go option per check or something similar. Maybe in the future! :)

Fire & Ice Moissanite
Australia
About 1 month using the app
March 21, 2024

The app does exactly what it claims and our customers are able to easily verify themselves.

And there is Excellent fast and effective support

Jens Hansen
New Zealand
About 3 years using the app
April 29, 2024

It just works.
Works great.
Also... they even implemented custom feature for us within very short perion.

Probably best tech support i ever seen! Ty RealID!

Nomad Internet
United States
3 months using the app

Support

Verdict can answer any questions you have about Real ID ‑ Verify Customer IDs.

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