Real ID ‑ ID verification
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Sell with confidence using secure, scalable, and automated ID verification. No code required.
With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more.
- Modern A.I. powered ID verification to prevent chargeback fraud and verify age.
- Prompt for ID verification before, during or after checkout. JS SDK available.
- Remember repeat customers so ID verification is only required once per customer.
- Trigger ID verification automatically on certain products or high risk orders.
- Securely review ID check photos & results directly from your Shopify dashboard
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Shopify POS
- Checkout
- Customer accounts
- Shopify Flow
- REST API
- Webhooks
- Flow
- Checkout Extensibility
- POS
- Customer Accounts
Categories
Fraud types
Prevention tools
Alerts and analytics
Pricing
Essential
$99.99 / month
+ $1.49 per A.I. powered ID check
- Customize branding, content and theme
- Remember repeat verified customers
- Automatic age verification
- Verify before, during or after checkout
- Limit verification based on collections
- Override A.I. decisions
- View IDs directly in your Shopify orders
14-day free trial
Protect
$499.99 / month
+ $1.89 per A.I. powered ID check
- Everything in Essential
- Advanced triggers
- Selfie capture & biometric verification
- Staff permissions
- Shopify Flow triggers & actions
- Custom subdomain (verify.yoursite.com)
- Automate with API and Webhooks
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (36)
We are super impressed with Dylan and the Real ID team and functionality. From the start they have been responsive and supportive to help get the software implemented and running smoothly, from introduction/demo and installation support. Recently we requested that they build a Military ID verification feature so that we could verify service peoples for a lifetime discount. A few weeks later the Real ID team had successfully created this feature and yesterday a long standing customer of ours utilized it and now gets the lifetime discount. Again we cant say enough how great the support has been....this is not the case with many apps as we all know.
An excellent experience with the customer support team at Real ID. They were incredibly responsive and handled inquiries about various issues in a timely fashion. They resolved any problems on our website promptly and efficiently. I highly recommend Real ID for their great service!
Fantastic app! Does exactly what it says and is very easy to use. Support team is very helpful too!
This app was exactly what we were looking for to help combat fraud orders. Customer service has also been tremendously helpful and provided guidance on not only setting up this app but also recommendations on other related processes and flows to make this a seamless experience for our customers and teams. Would highly recommend!
Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!
Support
App support provided by Verdict.
Or visit their support portalResources
Launched
October 6, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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View products
Products or collections
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Edit orders
All order details for the last 60 days
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View and Sync Discounts
Discount codes and promotions
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Edit your Online Store
Script tags in your Online Store
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View other data
Locales
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