Real ID ‑ ID verification
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Sell with confidence using secure, scalable, and automated ID verification. No code required.
With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more.
- Modern A.I. powered ID verification to prevent chargeback fraud and verify age.
- Control when ID verification is required before checkout or after checkout.
- Remember repeat customers so ID verification is only required once per customer.
- Trigger ID verification automatically on certain products or high risk orders.
- Securely review ID check photos & results directly from your Shopify dashboard
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
Shopify POS, Checkout, REST API, Webhooks, Flow, Checkout Extensibility, POS, Order and Customer pagesCategories
Fraud types
Prevention tools
Alerts and analytics
Pricing
Essential
$99.99 / month
$1.49 per A.I. powered ID check
- Customize ID check branding, theme & content (no code!)
- Remember repeat customers without additional ID checks
- Automatic age verification
14-day free trial
Protect
$499.99 / month
Starts at $1.89 per A.I. powered ID check
- Everything in Essential
- Biometric verifications
- Staff permissions
- Shopify Flow triggers & action
- Custom subdomain (verify.yoursite.com)
- API
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (37)
Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!
Quick and easy to set up with super helpful support from Dylan. I have no complaints!
This app was exactly what we were looking for to help combat fraud orders. Customer service has also been tremendously helpful and provided guidance on not only setting up this app but also recommendations on other related processes and flows to make this a seamless experience for our customers and teams. Would highly recommend!
Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.
We use REAL ID for 3 of our website properties. For two sites, we use the App to control the sale of regulated goods. For the third, we use it to reduce credit card fraud (e.g. for first-time customers whose billing & shipping does not match). For the regulated goods, the app is incredibly effective and has saved us a tremendous amount of time in employee-customer communication, record storage and so on. It has also eliminated a lot pushback from customers! We used to have trouble asking for ID's by email, but now we rarely if ever have customers question the legitimacy of the process. The App has lots of options and Support or Developer feedback is always fast and helpful. In short, I definitely recommend REAL ID to cut time and costs by dramatically reducing credit card fraud or to easily perform legal requirements having to do with regulated goods. As I say, we are now 3 websites strong with it. Thanks REAL ID team!
Support
Verdict can answer any questions you have about Real ID ‑ ID verification.
Resources
Launched
October 6, 2020