RealtimeStack : Live Analytics

RealtimeStack : Live Analytics

Reviews (53)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited June 13, 2024

Ive just installed this and loving the app and especially the 3d view. I would say one thing as a new shopify store owner, i dont get a huge amount of people to my shop.
It would be great to receive a notification when someone is in my shop so i can actually use the 3d view. At present im staring at an empty shop hoping to see someone come in a look around. Then i work on something else in my mac, come back and someone has been in and out and ive missed it.
Just a ding would be great for us new shop owners, so we can quickly pop over and see what they are looking at.

I see something similar was mentioned in 2023 and got this response, but nothing has changed, such a shame as this could really excel this app.

Realtimestack replied January 6, 2023
"Thank you for your review and for the nice and constructive suggestions!
I will add them to my list of new features that will be coming soon!

Best regards,
Peter Strand,
Creator of Realtime View"

Thank you for your reply, much appreciated.

LynnsGemCreations
United Kingdom
14 days using the app
Realtimestack replied June 13, 2024

Hi - thanks for the review.
It is in fact possible to get notified when a visitor arrived at your store!

I've added a guide here :

https://realtimestack.freshdesk.com/a/solutions/articles/103000297021

best wishes,
Peter

February 21, 2024

Using the free version for now to test it out and even with the limited function it's a great app. I've been trying to find an app that shows abandoned cart activity and everything seems to come up a little short. The design for this one is very clean and easy to read, by far my favorite. The one thing that would make it a 5* app for me would be if it showed the customer name when viewing carts.

Butterfly Reflections, Ink.
United States
About 16 hours using the app
Realtimestack replied February 29, 2024

Dear Butterfly Reflections - Thank you for your review.

Good point on the customer name. Unfortunately, this information is typically not available until the visitor places an order.

I have added functionality so that if the customer id is known, a link to the customer is provided in the badge that says "X visits, Y orders".

I hope this works better for you?

thanks,
Peter

Edited December 4, 2023

This app has the potential to be one of THE must have apps. Hopefully it is a work in progress as with a few tweaks it could be truly spectacular.

Great support after a few teething problems.

The Artists Quarter
United Kingdom
12 days using the app