REASONBACK

REASONBACK

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
REASONBACK

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  • Manage returns, exchanges, refunds, and deliveries
  • Connect Bosta and automatically create, track, and manage
  • Choose how to send refunds
  • Manage returns, exchanges, refunds, and deliveries
  • Connect Bosta and automatically create, track, and manage
  • Choose how to send refunds
  • Give customers an easy way to swap products
  • Automatically keep customers updated throughout every return

Handle returns, exchanges and size swaps from one dashboard. Refunds unlock once the box is checked.

REASONBACK manages returns and exchanges for fashion stores that sell with cash on delivery. Customers start a request from your branded return portal using their order number and phone or email, then pick the items, a reason, and whether they want a refund, an exchange or a different size. Your team approves it, a courier collects the package, and the refund can only be issued once the package is received and checked. Every step is recorded on the request and on the Shopify order.

REASONBACK manages returns and exchanges for fashion stores that sell with cash on delivery. Customers start a request from your branded return portal using their order number and phone or email, then pick the items, a reason, and whether they want a refund, an exchange or a different size. Your team approves it, a courier collects the package, and the refund can only be issued once the package is received and checked. Every step is recorded on the request and on the Shopify order. more
  • Branded return portal where customers return, exchange or swap a size, no login
  • Refund buttons stay locked until your team has received and checked the box
  • Book Bosta courier pickups on approval and follow each shipment's status
  • Set return windows, final sale, discount code and per-governorate fee rules
  • Requests appear on the Shopify order, with restocking and store credit handled

Languages

English and Arabic

Works with

Categories

Return options

Return management

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 5 returns a month
  • Branded Returns page and URL
  • Store add-ons
  • Swap size or colour
  • One refund method
  • Return rules, fees, shopper photos
  • Warehouse page
  • 1 team member

Starter

$29 / month

or $290/year and save 17%

Features

  • 100 returns a month
  • Everything in Free
  • All your refund methods
  • Shopify automated Refunds
  • Store credit straight into Shopify
  • Tracking page and customer emails
  • Automated pickups and live tracking
  • Scan boxes and warehouse management

14-day free trial

Growth

$79 / month

or $790/year and save 17%

Features

  • 500 returns a month
  • Everything in Starter
  • Exchange for any product in your store
  • Detailed Return analytics
  • Your own return policy page
  • File requests for customers
  • escalation system
  • Up to 10 team members

14-day free trial

Business

$179 / month

or $1,790/year and save 17%

Features

  • 2,000 returns a month
  • Everything in Growth
  • Unlimited team members
  • Several warehouse locations
  • Monthly returns report and priority What

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

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Support

App support provided by REASONBACK.

Resources

Developer

REASONBACK

Elsadat Rd, First District, Obour City, C, 11828, EG

Launched

October 27, 2026

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