Recheck Order Editing + Upsell
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Reduce support tickets by allowing self serve order editing for your customers & auto issue refunds.
Recheck improves your customer experience by enabling self serve order editing for your customers. They can fix their checkout mistakes like updating their personal details, address edit, changing items in cart, shipping preferences, and more. In case of cart value reductions, Recheck will also handle refunds either back to the source method or via store credits - your choice! Recheck also helps increase your AOV through post purchase upsells, where you can create personalized upsell offers.
- Self serve editing for address, contact details, products, shipping method, etc
- Control which details do you want your customers to edit, and for how long
- Set up post purchase upsell offers on the Thank You & Order Status pages.
- Allow size / variant change and quick swap with price adjustment.
- Shopify Flow integration to enable complex order editing and marketing flows.
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Flow
- Klaviyo
Categories
Order updates
Order management
Customization
Offers and recommendations
Pricing
Free
Free
- 20 order edits / month
- Basic order editing
- Basic settings
Professional
$19 / month
$0.29 per additional order edit + 2% upsell commission
- 50 order edits / month
- All order editing options
- All configuration settings
- Upsells
- Address validation via Google Maps
7-day free trial
Advanced
$49 / month
$0.29 per additional order edit + 1% upsell commission
- 200 order edits / month
- All order editing options
- All configuration settings
- Upsells
- Address & email warnings
- Address validation via Google Maps
- 3PL / WMS integrations
7-day free trial
Plus
$299 / month
$0.29 per additional order edit
- 1000 order edits / month
- All order editing options
- All configuration settings
- Upsells (0% commission)
- Address & email warnings
- Address validation via Google Maps
- 3PL / WMS integrations
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (8)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Kunal has been nothing short of amazing so far. We were looking for a way to offer our customers easy access to edit their orders, and Recheck has allowed us to do just that. The UI is great to navigate, both from our end & for our customers. We also needed some custom changes, and had requests to that end, and Kunal and his team were able to deliver on all fronts. From our correspondence, it looks like there is quite a bit on the horizon as far as additional features go, but even as things currently are, terrific app and support for our needs!
We used to waste time on post purchase requests manually, and after testing several apps, we really liked recheck !
Their interface is the most intuitive, would recommend
Pretty straightforward app, easy to use, and makes UX efficient and better.
Recheck has been an awesome addition to my store. I've been using it for a while now, and it's cut down on my support tickets with customers asking to change their address or change products in the cart. Used to take too much time to do it myself. A bonus is also their upsells, which generate a bit of extra sales from me for no effort at all.
Overall, very easy to use and very helpful founders who helped me set it up.
easy to install, smooth onboarding and useful app for self service order edits! Great job to Kunal and team!
Support
App support provided by Recheck.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store credit
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View customers
Customer data
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View products
Products or collections
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Edit orders
Assigned fulfillment, draft orders, merchant managed fulfillment, order edits, all order details, shipping information, or third-party fulfillment
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View and Sync Discounts
Discount codes and promotions
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Edit store credit
Store credit accounts or store credit account transactions
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Edit other data
Price rules
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