Reviews (14)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 6, 2026

Truly a "set it and forget it" solution. I check in occasionally just to confirm everything is running smoothly, and we're currently seeing a rise in wins...what more could you ask for?!?! It saves you time, money, and a whole lot of stress. 10/10, would absolutely recommend.

Shop Foster
United States
2 months using the app
July 31, 2026

Reclaim was a no-brainer for us to choose. It takes all the work out of it so my team can work on high-impact tasks, and gets us money back at a higher rate than if we were to do it ourselves. 10/10. Ethan has always been a great help along the way.

Malouf Home
United States
About 2 months using the app
July 28, 2026

Finally a solution that takes away the admin burden of identifying, processing, and following up with chargebacks. The Redo Reclaim AI agents automates that - set it and forget it. Our win-rate has been 60%, which is excellent, especially given the fact that we don't have to spend time on chasing chargebacks anymore.

Charix Shoes
United States
2 months using the app
July 23, 2026

Set it and forget it option to fight chargebacks. Winning 40% of my chargebacks now after the change Shopify made was making it much harder to win chargebacks. Thanks!

Gyal Braids
United States
About 2 months using the app
Redo Tech, Inc replied July 24, 2026

Thank you for the review! We’re glad Reclaim has made fighting chargebacks effortless and helped you achieve a higher win rate. We appreciate you trusting us to handle your disputes!

July 23, 2026

I've fought over 10 chargebacks and I think I have a 30-40% success rate even though all the evidence I provided showed that the customer was in the wrong.

I enabled Reclaim to test it out and won my first chargeback this year.
I currently have two more chargebacks that I must file for so I am hoping for another smooth round of wins using Reclaim. So far the experience has been 5/5 due to the fact that it did what it was supposed to do and their team is also readily available to help you with any questions you may have.

IKendoit.Shop
United States
About 2 months using the app
Redo Tech, Inc replied July 24, 2026

Thank you for the thoughtful review! We’re thrilled Reclaim helped you win your first chargeback of the year. We know how frustrating it can be to lose disputes despite having strong evidence, and we’re glad the process has been smooth so far. Our team is always here if you need help with your upcoming chargebacks!

August 10, 2026

Such a good idea!! We don't have the time to deal with chargebacks so having this completely automated is a lifesaver.

Kotomi
Australia
6 days using the app
August 5, 2026

Super easy and helpful. We're winning more chargebacks without having to do anything!

LucidBlanks
United States
29 days using the app
July 29, 2026

Saving probably 10 hours per week of time on chargebacks. Sign up, you won't regret it.

MotocutzMX
United States
2 months using the app
July 29, 2026

This is super helpful, can't wait to utilize it even more! Love Redo so much and this tool is gonna crush it for us. Takes so much work off of our plate and has gotten us great results.

Imperfects
United States
About 1 month using the app
July 28, 2026

The reclaim feature is great, AI taking care of all the evidence and we did see a growth in win rate. Good app, worth recommending!

DreamCatcher
United States
2 months using the app