Reviews (222)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its personalized product recommendations, which enhance the shopping experience and boost sales. It features customizable widgets that match store themes and offers both manual and rule-based recommendation options. The app is noted for its seamless integration, ease of use, and exceptional customer support. It also supports CSS customizations and works well across various themes, making it ideal for cross-selling, upselling, and handling complex product tag-based recommendations.

May 25, 2020

i used this for my new e shop and seems to working great..But most of all customer servise is perfect....

wondereshop
Greece
20 days using the app
December 29, 2019

Thank you for this app is very complete and above it is free´ Thank you...........................

Amber & Luna
Peru
19 days using the app
April 18, 2020

Great customer service!

IslandGypsy
United States
18 days using the app
April 22, 2020

Customer support is incredible! The response is very quick. And also I had many requests to customize it into my website style. They completed it all perfectly. I am totally satisfied with the service.

DrLOUIE
Canada
18 days using the app
December 3, 2019

❤️❤️❤️❤️❤️❤️❤️ ❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️

Gasko Liveno posudje
Serbia
17 days using the app
November 26, 2020

They have a great support team. They solve our problems more quicker than I have experienced in my previous support experiences. Thanks Dhruv!

KolayOto
Türkiye
16 days using the app
Edited March 31, 2021

Easy to install, edit to customize. Someone was right there to help me figure it out, and was incredibly patient with my non-tech skills!

Nathalie Royston
United States
15 days using the app
August 26, 2020

I used this app to show Recommended products in Cart if my cart is empty.
Best support experience ever! Needed help with changing font and some alignment style and it got done very fast.. Big thank you to Dhruv from support team!

SOMA jewellery
Estonia
15 days using the app
Glood.AI replied August 31, 2020

Hi There

We are pleased to receive your feedback. Our team is always here to help incase of any issues or queries that you may have :)

- LoopClub Team

Edited March 4, 2020

Best customer service I've ever seen. Their support helped us set up the app quickly, tweaked it to match our existing design, and offered strategy recommendations for how to best place the recommendation widgets. Also saved us a lot of money compared to our previous app without loss of function. 10/10

Crystal Quest Water Filters
United States
13 days using the app
June 24, 2020

I have to say the customer service is beyond the best I have ever had with ANY company. He spend two hours with me on issues and confusion I had. He even helped me understand issues that my store had with the plugin and how to fix them. Along with recommendations on other services to help me with my bug problem. The simple fact that this guy was so patient for two hours shows me this is an amazing product worth using in your store.

Zapaxo
United States
12 days using the app
Glood.AI replied June 26, 2020

Hi There,

It is our pleasure to help merchants grow. We always aim to provide the best service to our customers. We are keenly looking forward to help you increase conversions as well as up-sell and cross sell products.

- LoopClub Team