Reviews (223)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its personalized product recommendations, which enhance the shopping experience and boost sales. It features customizable widgets that match store themes and offers both manual and rule-based recommendation options. The app is noted for its seamless integration, ease of use, and exceptional customer support. It also supports CSS customizations and works well across various themes, making it ideal for cross-selling, upselling, and handling complex product tag-based recommendations.

June 24, 2020

I have to say the customer service is beyond the best I have ever had with ANY company. He spend two hours with me on issues and confusion I had. He even helped me understand issues that my store had with the plugin and how to fix them. Along with recommendations on other services to help me with my bug problem. The simple fact that this guy was so patient for two hours shows me this is an amazing product worth using in your store.

Zapaxo
United States
12 days using the app
Glood.AI replied June 26, 2020

Hi There,

It is our pleasure to help merchants grow. We always aim to provide the best service to our customers. We are keenly looking forward to help you increase conversions as well as up-sell and cross sell products.

- LoopClub Team

July 18, 2023

The service representative Manish was very enthusiastic, with a quick response time, and demonstrated professional expertise! I am looking forward to seeing the results!

Hulala Home
United States
12 days using the app
January 13, 2020

Excellent customer service!!
Helpful, fast to respond and very communicative.
I suggest this application.

Κοσμηματοπωλείο Goldy
Greece
9 days using the app
December 1, 2020

The app is really easy to use and has a very nice lay-out. The support team is amazing and helps you as good and as fast as they can. Perfect service!

Novateur Clothing
Netherlands
8 days using the app
Edited July 1, 2021

The app really works well. Setup was done easily, and with a few minutes, various widgets displayed on our website. A fantastic app, definitely recommended.

Kintaro Publishing
Netherlands
8 days using the app
March 27, 2020

Atención al Cliente de 10, respuesta rápida y ayuda con la configuración en el momento!! Si estas buscando este tipo de aplicacion con un buen servicio. Es la tuya.

Mía
Spain
7 days using the app
September 28, 2020

perfect app and free, better than aller the other app and i tested a lot. its difficult to find a good upsell free app

LEYXAH
France
7 days using the app
December 4, 2020

amazing app! We must have tried 7-8 similar apps before coming across this app and none of them were nearly as good. They all made our site look dodgy and busy-looking except this app! The formatting looks great and blends in with the fonts and style of our theme so well, the interface to setup the widgets and customize them is very user-friendly unlike other apps and the customer service has been super helpful too!

Peppy Lu
Canada
7 days using the app
August 5, 2020

Has all I was looking for. Customizable locations and recommendations, and a great customer support which solves all my doubts.

RokoShop™
Spain
6 days using the app
Glood.AI replied August 5, 2020

Hi There,

We are glad to hear that you were able to customise the location and recommendation for the widgets. We always aim to provide prompt and effective support to our customers. Looking forward to helping your store grow with Personalised Recommendations.

- LoopClub Team

April 22, 2023

First of all this is the only App I found that is able to work so programmatically with an IF THEN logic on tags, to let you do exactly what you want. You can decide exactly what to suggest even in complex situations.
Second the support is magic. They answer immediately and they solve your problems and help you patiently with your doubts.

ValhallaGroup
Italy
5 days using the app