Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable features, and effective AI system. They report increased sales due to its ability to display relevant product recommendations and rule-based suggestions. The app's widgets integrate well with existing site themes and its chat service offers immediate support. The support team is praised for their prompt responses. Features like 'frequently bought together' and 'compatible items' are beneficial, and the app allows manual assignment of product recommendations. It supports cross-selling and can boost average order value by showcasing desired products to customers. It also offers pricing discounts with bundles and displays the percentage off for customer savings.

October 8, 2020

Fantastic app! Helped me raise my AOV significantly — and seemingly overnight. Their customer service is also one of the best I've seen — very quick, responsive, and efficient. I got all my answers within minutes of writing in.

Bemore Store
United States
Over 2 years using the app
October 12, 2020

Great apps, easy configuration and works, interface also looks nice. no need coding knowledge, highly recommeded!!!

Bakhache Luxuries Malaysia
Over 2 years using the app
Edited June 27, 2020

One of my fav apps. The customer service is one of the best I've ever experienced. They're super helpful and fast with assisting with any issues/questions you might have. Highly recommend!!

Shop Queen Persona
United States
Over 3 years using the app
Glood.AI replied June 30, 2020


We are glad to hear your feedback and will always be happy to help you out with any issues in the future. We look forward to helping your store boost conversions via our up-sell and cross-sell recommendations.

- LoopClub Team

January 5, 2021

it really works! and they give support super fast and friendly. really recommend the app for a webshop

Over 1 year using the app
October 21, 2020

this app is amazing i can say after sometime using the app that i noticed improved revenue and increased of avg order value and i think this is because of thier AI system which puts the right product on front the right client plus A1 support

متجر فاء
Saudi Arabia
Almost 2 years using the app
June 15, 2020

This is the best up-sell app I've ever used, and the customer support team was always there whenever I needed help and they went extra miles. I highly recommend this to anyone looking for a customizable up-sell app.

Bird + Stone
United States
Almost 3 years using the app
Glood.AI replied June 15, 2020

Hi There,

Thank You so much for your feedback.

We are glad that you liked our application and it's upsell functionality. We are constantly adding more features to Personalzed Recommendations, to help customers generate more revenue.

- Loopclub Team

Edited May 1, 2020

Très bonne application ! Le service client est excellent et très rapide. Les recommendations ont été parfaitement personnalisées par rapport à mon thème. C'est parfait, merci !

Rose Et Balthazar
About 3 years using the app
August 24, 2020

They were efficient when I needed help from them. Layout and size was a problem for me to manage as the mobile version not able show what I want. However, they help me based on my vision upon my request and they have done it pretty well. Fantastic

MagicBunny Hat
About 2 years using the app
Glood.AI replied August 31, 2020

Hi There

Thank you for your kind feedback. We aim to provide quick and effective support to our users. Looking forward to helping your store grow in sales with our app :)

- LoopClub Team

June 10, 2021

It does exactly what it promises to do, and it does it nicely. I've been using it with the Debut theme, and so far, I've never had any errors whatsoever. The support is remarkable and super friendly with a very quick response time ! Even with the free plan, the support takes the time to reply to all your questions, which is fantastic, and you really feel that they got your back ! The app itself is extremely simple to use, with a lot of configurations as far as the visuals, position, and the recommended products are concerned. This is with no doubt the best app and the best support I've ever experienced in shopify. I will surely go for a higher plan once my e-commerce continue to grow. I definitely recommend this app !!

Swaff Company
6 months using the app
June 23, 2021

Very good and patiently support! lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

5 months using the app