ReConvert Upsell & Cross Sell!

I recently explored ReConvert and found their pricing model a bit unclear upfront. Here’s what I learned:

Trial Period: They offer a generous 30-day free trial, which is great for testing the app’s features and assessing its value.
Post-Trial Fees: After the trial, the cost depends on your store’s total order volume, plus 0.75% of additional revenue generated by the app. While this seems performance-based, it may not suit smaller businesses with fluctuating sales.
Important Note: Billing begins automatically after the trial, even if the app remains inactive. This can catch users off guard if they forget to disable or fully utilize the app.
Pros:

The trial period is a good opportunity to experiment.
The app seems focused on increasing Average Order Value (AOV) and profits.
Cons:

Automatic billing, regardless of usage, feels restrictive.
Transparency in pricing could be improved with a clearer breakdown of potential costs upfront.

Final Thoughts: While ReConvert may work well for businesses ready to leverage its tools actively, I’d advise keeping a close eye on your trial end date to avoid unexpected charges.

As to Customer Service, Saumya did an excellent job to assist me during the installation and answering my questions.

So far, the experience has been seamless with downloading and activating pages - the customer service experience was really good as well.

That annoying thing is always there, always asking me to write a review.

Support is great. Alex has been very kind and useful

Shafta was very helpful and went through the app to make sure it was set up correctly.

Alex was very supportive and patient with my anger. He made me feel comfortable and change my mind. Excellent customer service.

I've just signed up and am jumping in with help from the chat feature. Ashley was very patient with all of my questions and kind enough to stay on the chat with me for a long time while I figured things out. So far I'm very happy with ReConvert.

I just started using it, but CS responds very quickly and efficiently!

very useful app, better than most of the apps i
ve explored and the customer support is extremely helpful with answering my queries and even actioning for me

ReConvert Post Purchase Upsell has been an invaluable tool for our business! The app is incredibly user-friendly, and the customization options allow us to seamlessly create upsell offers that drive additional revenue. A special shoutout to Shafta, who has been instrumental in guiding us through the entire upsell journey. Her support has been nothing short of impressive, and her expertise helped us maximize the app's potential. We highly recommend this app to anyone looking to boost post-purchase sales!