Reviews (5,220)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

August 22, 2024

I miss the old interface, but the customer care is great, I had some problem and the support guide me through all the steps!!

NurseNowbundle
Italy
11 months using the app
ReConvert 💵 replied August 28, 2024

Thank you for your feedback! Glad your experience with our 24/7 care tea was great.

We appreciate your honesty regarding the old interface and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.

Please email care@reconvert.com and write Jordan in the subject and we can try to build what you are looking for!? Our Product Managers regularly check feature requests so if we're able to do something, we try our best to do so!

Best wishes!

Jordan | Customer Care

June 10, 2024

This app looks like a good.
But Anastasia of this support don't know well about features of this app.
I have requested to her about a feature of this app but she said me that the feature doesn't exist continue.
Bad support!

Büromöbel Plus
Germany
6 months using the app
ReConvert 💵 replied June 11, 2024

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

February 2, 2024

It doesn't work for custom products.

Disparidades
Portugal
About 1 month using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

November 24, 2023

You ask the whole time for a review

TravX UK
Netherlands
9 days using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback! Yes we do as we love our app and our support efforts getting the wide public support they do! We have 4.9*s on average which is fantastic!

Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

November 25, 2023

Aun no la he utilizado

Vluss
Spain
About 2 months using the app
ReConvert 💵 replied April 18, 2024

¡Gracias por la calificación de 4 estrellas!

Estamos encantados de que haya disfrutado de nuestra aplicación y nos encantaría saber cómo podemos convertirla en una experiencia de 5 estrellas para usted. ¡Siéntete libre de compartir tus pensamientos! care@reconvert.com y pregunta por mí, Jordan, y haré todo lo posible para intentar implementar esto por ti, ¡si podemos! 🙏😊

¡Los mejores deseos!

Jordan | Customer Care

December 4, 2023

j'aime bien l'apllis mais j'aimerais beaucoup plus l'explorer

RêveUnique
Greece
About 2 months using the app
ReConvert 💵 replied April 18, 2024

Merci pour la note 4 étoiles !

Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! care@reconvert.com et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊

Meilleurs vœux!

Jordan | Customer Care

January 6, 2024

Mi página web funciona en Latinoamérica, pero la aplicación no trae la opción para idioma o para traducirle al idioma Español, alguien sabe si esto es posible?

▷ RITUAL BOTANICO™ | KERATINA ORGÁNICA | TIENDA ONLINE®
United States
28 minutes using the app
ReConvert 💵 replied April 18, 2024

¡Gracias por la calificación de 4 estrellas!

Estamos encantados de que haya disfrutado de nuestra aplicación y nos encantaría saber cómo podemos convertirla en una experiencia de 5 estrellas para usted. ¡Siéntete libre de compartir tus pensamientos! care@reconvert.com y pregunta por mí, Jordan, y haré todo lo posible para intentar implementar esto por ti, ¡si podemos! 🙏😊

¡Los mejores deseos!

Jordan | Customer Care

Edited July 30, 2020

This is a cool app. I really like it. I think it's one of the best apps out. I'm new to using it but I think It has a nice UI

Dripstash
United States
12 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

September 14, 2021

I am still trying to figure it out, but Alex was very helpful and knowledgable. I feel that It may take time to get it underway

Elesha's Bling Boutique LLC
United States
5 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback! Alex is great!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

October 26, 2023

Thank you Anastasia! The app could use some work but Anastasia was awesome!

DPM Pet Shop
United States
4 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback! Anastasia sure is great!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care