Reviews (5,291)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

August 1, 2023

Helped to facilitate more sales than I would receive without it. Easy to use and navigate. Highly recommend. No complaints.

Kinetix Wear
United States
Almost 3 years using the app
ReConvert 💵 replied August 8, 2023

That's great to hear! We're so glad that you're finding ReConvert to be helpful and that you're happy with the results. We put a lot of time and effort into making sure that our app is effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results.

We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals.

We're also glad that you mentioned that you have no complaints. We strive to provide our customers with a great experience, and we're glad that you're happy with ReConvert.

November 9, 2021

I used this up to optimize customer service at checkout and I am very satisfied. The assistance was fast, kind and thorough.

Farage Cioccolato
Italy
Almost 3 years using the app
ReConvert 💵 replied November 9, 2021

Thank you for your amazing review🙏 Our team is always here to help 24/7😎

Edited October 5, 2021

This app drives more sales with no extra effort, which makes it amazing! With the right messaging and offer, you can easily convert more customers. Highly recommended :)

The Best Gift Ever :)
United States
Almost 3 years using the app
ReConvert 💵 replied March 3, 2019

Thank you so much for your review! keep killing it! 🤑💥🙏

October 26, 2021

Very easy to implement. Strongly recommend it. It is a nice and subtle way to create loyal customers

ALTVALORA DE MEXICO
Mexico
Almost 3 years using the app
ReConvert 💵 replied October 26, 2021

Thank you for your amazing review🙏

September 17, 2021

Cool app, great support. Someone from their team sat with me for well over an hour to get setup and we're in a good spot.

BoundaryAlly
United States
Almost 3 years using the app
ReConvert 💵 replied September 17, 2021

Thank you for your great review 🙏 Our support team is always ready to help you 24/7😎

February 12, 2021

Have been using this app for just over a month now and so far the return on investment has been worthwhile.

Snaptrex
United Kingdom
Almost 3 years using the app
ReConvert 💵 replied February 13, 2021

Thank you for your review. Our support team is always ready to help😎

January 29, 2023

Great support and service to customize the tool to meet our needs. Saw an uplift in post-purchase upsells right away.

Glimmer Wish
United States
Almost 3 years using the app
ReConvert 💵 replied February 3, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

April 11, 2021

Quick to help. Great customer service. Love using this app. If I find something to be tricky they clarify it right away. Very user friendly.

Retail Twist
United States
Almost 3 years using the app
ReConvert 💵 replied April 11, 2021

Thank you for your review. Our support team is always ready to help

February 2, 2022

I've used many post-purchase apps before and can't recommend this particular one enough. It's Ahhh-mazing! Lots of widgets that are very easy to customize, and you can segment as much as you want (for example first time customers see a different page than a returning customer, which is a game-changer). It also integrates directly with many other apps I care about such as Klaviyo (collects birthdays and I can send out a birthday email flow through Klaviyo automatically). HIGHLY RECOMMENDED. and the support team is always there and very knowledgeable. I don't get "generic" canned responses. I usually get an ACTUAL real person who can help and is very knowledgeable. HIGHLY RECOMMENDED!

Virginia Boys Kitchens
United States
Almost 3 years using the app
ReConvert 💵 replied February 4, 2022

Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎

September 27, 2019

This is a very well thought out and conceived app designed to do one thing, help you sell more to your customers post-purchase. We all know retaining an existing customer is easier than finding new customers and this app can really help with that.

Most importantly it does what it says. I installed this app last week and am already seeing a few customers taking advantage of the post-purchase upset offers.

Pros:
- Professional looking design
- Lots of customization options for products & discounts to offer
- Very nice analytics feature
- Fantastic customer support.

Cons:
- None to speak of.

Neutral:
- Because there are so many customizations it can take a while to explore all the options and configure everything. It is worth the effort as you can do it once and forget about it... or change offers each month/quarter if you like.

Oktopolis
United States
Almost 3 years using the app
ReConvert 💵 replied October 2, 2019

Thank you for your 5 star review 👍