Reviews (5,273)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

Edited March 16, 2020

Support staff is very friendly, but if the app could show a countdown upon page landing that would be great, but sadly it doesnt.

AwayBlue
Singapore
6 days using the app
ReConvert 💵 replied March 10, 2020

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

November 19, 2020

Came across this app whilst looking for something else, but reading what it can do it caught my attention so didnt hesitate to download it. The customer service is on point, it really helps the chat being live and 24hrs. I found every representive I had to be really helpful and make sure I understood things along the way, as it can be confusing communicating via messages. I'd definately recommend the app it has good features :)

Goddess Goodybag
United Kingdom
5 days using the app
ReConvert 💵 replied November 20, 2020

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

October 31, 2019

its a great performing app, haven't had the time to fully use/utilise the app, but as of far it hasn't done me wrong

BlissLashes
United Kingdom
4 days using the app
ReConvert 💵 replied November 19, 2019

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Edited September 5, 2019

Awesome app that will help others to run their store. I would recommend to all. I'm really enjoying.

MJ's Unique Merch
United States
1 day using the app
ReConvert 💵 replied September 10, 2019

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

March 14, 2023

overall good experience, just wondering how long will the pending on hold order last? As some clients when offered the upsell offer the on hold order may take quite a long time.

Gaia Gifts Co
Malaysia
About 21 hours using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

September 4, 2022

Amazing to boost conversion rate after the order. Easy to install, easy to customise. Had one problem tracking conversions. Hope they fixed that now, google enhanced conversions got messed up by this app.

Fratelli Orsini
Netherlands
3 minutes using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

September 30, 2024

mylotusmat
United States
Over 4 years using the app
ReConvert 💵 replied October 2, 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

If 4* reviews are good, are 5* reviews not better? :-) How can we get this to 5* for you? We want all our customers (or as many as possible!) to have 5* experiences!

Always here for you 🖤

Jordan | Customer Care Supervisor
ReConvert

September 17, 2024

Health By Principle
United States
8 months using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

Glad the team were quick and helpful in getting you up and running!

What could we do to make this a 5* experience for you - let us know (care@reconvert.com)

Always here for you 🖤

Avraham | Customer Success

August 19, 2024

soulspark stores
India
About 9 hours using the app
ReConvert 💵 replied August 22, 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

Could you let us know via live chat or care@reconvert.com how we could make this 5* for you?

Always here for you 🖤

Avraham | Customer Success

November 23, 2023

thais camila cosmetics
Spain
Over 2 years using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care