Reviews (5,221)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

October 13, 2024

Awesome support - thank you

Riley Grove
Canada
10 months using the app
ReConvert 💵 replied October 15, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 3, 2024

Anastasia was amazing! She helped me set-up the whole campaign exactly as I wanted it. No stress with the new interface, hassle free, she did all of it for me, and updated me when she finished.

This is the type of support that makes me even more eager to use the app. Amazing, and would recommend it to any shop owners!

New Nordia
United States
1 day using the app
ReConvert 💵 replied October 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Anastasia was able to help you and put so much time, going the extra mile for you.

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 15, 2024

Riya from chat was really helpful with my query, she made up a video for me to follow the instructions, super helpful as I am new to this ! I got my issue solved, Many thanks

Home-away.co.uk
United Kingdom
4 days using the app
ReConvert 💵 replied October 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Riya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

August 13, 2024

Great service, quite easy to set up and cheap in comparison to other similar apps. Good support,..

Helozen
United Arab Emirates
About 1 month using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

August 21, 2024

Super useful and Saumya made the process a whole lot easier

My Store
United States
2 months using the app
ReConvert 💵 replied August 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success

July 29, 2024

support is very responsive and helpful, i wish they had an interface where you can customize the colors and looks of the widgets whithout going through the shopify editor but i guess that's something they can work on after,

GIMMICKIFY
United States
About 1 month using the app
ReConvert 💵 replied July 31, 2024

Hey!

Thank you for your 5* review and I'm pleased you are mainly happy!

Please search/upvote/add your requests to https://feature-request.reconvert.io/ so our developers can gauge the interest! Also include your use case!

Always here for you 🖤

Avraham | Customer Success

September 4, 2024

Riya was awesome and prompt with her response, not everyone you find on live chat is generally as responsive her. Definitely a gem you must treasure in your organisation

Opus Mart
India
20 days using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Riya was able to assist! We certainly do treasure her!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 17, 2024

Shafta worked with me every step f the way to make sure my flows were in order and created correctly in order for me to get the best results with the App. I also received screenshots to show exactly what was being done. Thank you again!

Loc Divinity
United States
23 days using the app
ReConvert 💵 replied July 21, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents and I'm delighted she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

July 11, 2024

Honestly, this is the best customer service I've ever experienced! When I first installed ReConvert, I was really confused. There weren't many tutorials available, and the ones I found were outdated and referred to an older version of the app. However, with some patience and the exceptional assistance from the customer service team, I finally got everything sorted out! In the end, it wasn't as difficult as I initially thought, and I have the incredible customer service to thank for that! Big shoutout to Vladimir, Alex, Ash and Saumya! I owe you guys everything!!! :)

Lil' Sprouts
Canada
4 months using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Wow - full on name-dropping there!

Always here for you 🖤

Avraham | Customer Success

September 26, 2024

Great product and customer service! Had an issue with the placement of one of the offers and it was resolved in a few mins!

MYNEXTBIKE
United Kingdom
8 days using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success