Reviews (5,194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.
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I was initially quite confused about setting up the flows for my store. However, after reaching out to customer service, Anastasia provided exceptional assistance. She was incredibly kind and helpful, guiding me through the setup process. Wow, truly the best customer service experience I’ve ever had! I can’t thank her enough! :)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Anastasia can really help our customers get to where they would like to be! Thanks!
Always here for you 🖤
Avraham | Customer Success
Intalled the app and got supper support from Shafta at ReConvert, she help me with everything Super nice and friendly. Highly recommend!
Now get after does SALES!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Shafta was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Riya was awesome and prompt with her response, not everyone you find on live chat is generally as responsive her. Definitely a gem you must treasure in your organisation
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy Riya was able to assist! We certainly do treasure her!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
I miss the old interface, but the customer care is great, I had some problem and the support guide me through all the steps!!
Thank you for your feedback! Glad your experience with our 24/7 care tea was great.
We appreciate your honesty regarding the old interface and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.
Please email care@reconvert.com and write Jordan in the subject and we can try to build what you are looking for!? Our Product Managers regularly check feature requests so if we're able to do something, we try our best to do so!
Best wishes!
Jordan | Customer Care
Anastasia was amazing! She helped me set-up the whole campaign exactly as I wanted it. No stress with the new interface, hassle free, she did all of it for me, and updated me when she finished.
This is the type of support that makes me even more eager to use the app. Amazing, and would recommend it to any shop owners!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Anastasia was able to help you and put so much time, going the extra mile for you.
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Ash was a great help! Was extremely nice and knew exactly what he was doing
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Ash was able to assist!
Always here for you 🖤
Avraham | Customer Success
Awesome support - thank you
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Riya from chat was really helpful with my query, she made up a video for me to follow the instructions, super helpful as I am new to this ! I got my issue solved, Many thanks
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Riya was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Used this app back Q4 2023 with the legacy version. I did find it a little bit confusing, but when using the new version it's all more clear and easy to use. It did generate some extra orders so I do recommend it.
Also thanks for the support.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Shafta was FANTASTIC!! She took on the initiative to help us setup the app with the needed functionality. Looking forward to seeing the results of her help and direction. Customer support with excellence!! Thank you!!!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Shafta was able to assist!
Always here for you 🖤
Avraham | Customer Success