Reviews (5,231)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

November 2, 2024

I encountered some challenges while setting up the flow, but the support service was excellent and provided immediate assistance.

BodyweightEmpire
Germany
8 days using the app
ReConvert 💵 replied November 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

November 5, 2024

Had a great customer service experience when I needed support

Flamenco Dressmaking Australia
Spain
13 days using the app
ReConvert 💵 replied November 7, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm so glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 29, 2024

It's been a absolute game changer for me and has made selling on shopify more fun and easy.

Anastasia Anan
United Kingdom
21 days using the app
ReConvert 💵 replied November 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

August 22, 2024

I miss the old interface, but the customer care is great, I had some problem and the support guide me through all the steps!!

NurseNowbundle
Italy
11 months using the app
ReConvert 💵 replied August 28, 2024

Thank you for your feedback! Glad your experience with our 24/7 care tea was great.

We appreciate your honesty regarding the old interface and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.

Please email care@reconvert.com and write Jordan in the subject and we can try to build what you are looking for!? Our Product Managers regularly check feature requests so if we're able to do something, we try our best to do so!

Best wishes!

Jordan | Customer Care

September 19, 2024

Shafta was great. I had a lot of questions and she was extremely helpful.

Hudson & Wells
United States
About 2 months using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Shafta was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 29, 2024

support is very responsive and helpful, i wish they had an interface where you can customize the colors and looks of the widgets whithout going through the shopify editor but i guess that's something they can work on after,

GIMMICKIFY
United States
About 1 month using the app
ReConvert 💵 replied July 31, 2024

Hey!

Thank you for your 5* review and I'm pleased you are mainly happy!

Please search/upvote/add your requests to https://feature-request.reconvert.io/ so our developers can gauge the interest! Also include your use case!

Always here for you 🖤

Avraham | Customer Success

September 12, 2024

Great functionality and UI - strong support from Riya - quick to respond and address anything i need help with.

PyFi
United States
About 2 months using the app
ReConvert 💵 replied September 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Glad Riya was able to assist so quickly!

Always here for you 🖤

Avraham | Customer Success

August 21, 2024

Ash was a great help! Was extremely nice and knew exactly what he was doing

Pet Perks Supply
Australia
About 1 month using the app
ReConvert 💵 replied August 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Ash was able to assist!

Always here for you 🖤

Avraham | Customer Success

July 17, 2024

Shafta worked with me every step f the way to make sure my flows were in order and created correctly in order for me to get the best results with the App. I also received screenshots to show exactly what was being done. Thank you again!

Loc Divinity
United States
23 days using the app
ReConvert 💵 replied July 21, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents and I'm delighted she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

July 11, 2024

Honestly, this is the best customer service I've ever experienced! When I first installed ReConvert, I was really confused. There weren't many tutorials available, and the ones I found were outdated and referred to an older version of the app. However, with some patience and the exceptional assistance from the customer service team, I finally got everything sorted out! In the end, it wasn't as difficult as I initially thought, and I have the incredible customer service to thank for that! Big shoutout to Vladimir, Alex, Ash and Saumya! I owe you guys everything!!! :)

Lil' Sprouts
Canada
4 months using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Wow - full on name-dropping there!

Always here for you 🖤

Avraham | Customer Success