ReConvert Upsell & Cross Sell!
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales through automated upsells and personalized post-purchase interactions. Features like time-sensitive upsells and customizable thank-you pages effectively increase average order values and enhance customer experiences. The app is noted for its ease of setup and user-friendliness. Customer support is also praised for its responsiveness and helpfulness, aiding merchants with prompt and personalized guidance.
Refine
-
By rating
Charged me for over a year when the app was never used. They won't refund for it, for some reason, despite no usage at all.
Hi,
Thank you for your feedback, and I’m really sorry to hear about the issue you say you've experienced with charges.
I'm going to reach out privately to assist and to get to the bottom of what went wrong for you.
Best regards,
Avraham
Director of Customer Success | ReConvert
Saumya was very helpful, she explained the app and payment process well, it was enough to convince me to give it a go (even though i was after a free app)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Great customer service! The app is easy to use, but initially, I was completely lost. Thankfully, Safta created a step-by-step video tutorial explaining how everything works.
I highly recommend ReConvert Upsell to create video tutorials. With so many apps available these days, not everyone is familiar with how each one functions.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
great service
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Very nice, excellent service and great team.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
ReConvert offers an easy setup process and excellent support. Saumya from the ReConvert team guided me through the entire onboarding process, providing hands-on assistance.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Great support, quick and tailored experience. Looking forward to see how this app will increase my sales.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I just started with ReConvert literally day one and had some questions. I started a chat with Ashley. She was a great help and got me started and on my way. Looking forward to growing my AOV.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Great customer service, Thanks Ashley!
HORRIBLE EXPERIENCE. We saw some extra charge on our billing statement, and reached out to understand why. The customer service was BEYOND unhelpful, simply copy-pasting their FAQ about general pricing. Was not able to confirm which plan we were on, what charge we were supposed to have on a monthly basis, and what was the extra charges applied there, except that it's "dynamic pricing". When I try to find the cancel subscription button, it was also invisible. They will charge extra for something you don't even know, and they won't do anything about it when you ask basic questions. So if you want to have extra surprises charges on your statement, and no clues as to why, please choose this app.
Hi M-P
I'm sorry to hear you’re unhappy with the charges you received.
I am particularly sorry to hear about your perception that my team were beyond unhelpful. This isn't feedback I hear very often and is something I need to drill-down on to figure out what went wrong.
I'll reach out to you personally to help resolve this matter.
Best regards
Jordan
Customer Care Supervisor
ReConvert