ReConvert Upsell & Cross Sell!
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales through automated upsells and personalized post-purchase interactions. Features like time-sensitive upsells and customizable thank-you pages effectively increase average order values and enhance customer experiences. The app is noted for its ease of setup and user-friendliness. Customer support is also praised for its responsiveness and helpfulness, aiding merchants with prompt and personalized guidance.
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Alex & Shafta from the support team was incredibly helpful, and I’m amazed at how quickly the support team responds.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
charged without our consent, app only upsold once and then wasn't live for days, will request refund of $29 USD
Hi
Thank you for sharing your feedback and bringing this to our attention.
We’re sorry to hear about your experience. Our system operates based on the subscription status within the Shopify app store, and charges are applied even if the app isn’t actively generating revenue, and/or inactive, as long as it remains installed. That said, we completely understand your frustration and want to help resolve this for you.
Our team has already reached out to you directly to address this issue, and we’re currently waiting for your response. Please reply to our message so we can review your case again and work on a resolution.
We truly value your business and hope to turn this experience around for you.
Best regards,
Jordan
Customer Care Supervisor
Excited to give the app a try. Seem to be a great choice. With the help of Saumya from Reconvert I felt so excited for what comes next. She is so patient and willing to help. She pretty much a solution to what I need. Thank you so much.. Highly recommended. Thank you so much
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
The support is incredible. Riya is the most helpful person I've ever gotten assistance from on any Shopify app. She's super attentive and really knows her stuff!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Riya was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made.
Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is nothing I can do, and we will not refund anything, even if you didn't fully install the app".
After all, we build most of the functionality the app promised from our side with the check out extensibility (I dont know if better of worst than the app, I didn't even used it!)
Hi F!👋
Avraham here, Director of Customer Success.
Thank you for your feedback, and we’re sorry to hear about the issues you experienced. I understand how important it is for everything to work smoothly from the start, and I'm here to help resolve any problems.
It sounds like there may have been some confusion with the installation process, and I'd appreciate the chance to connect and turn this around for you.
I'm going to email you, please come back to me so I can make sure everything is taken care of for you :-)
Best regards,
Avraham
Customer Success Director
Really good App, very well integrated and a fantastic support !!
I stronlgy recommend it
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Riya was very helpfull in helping me setup my Reconvert App.
Very good customer support
Just had some awesome help from Alex!
Great to use app and friendly customer service, 5 stars all round!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Alex was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Great customer service. They take their to answer all your questions
This app was reviewed by a few people, gtrying it out and had some issues setting up again which shafta helped with me again quickly. Appreciated
Hey!
Thank you for your 4* review and I'm pleased you are happy!
How could we improve?
Always here for you 🖤
Avraham
Customer Success Director
ReConvert