Reviews (5,219)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

January 8, 2022

Super simple, I just started with it and it's just a few clicks to get started. Customer service is right there with you every single step of the way.

RayTec Audio
United States
Almost 2 years using the app
ReConvert šŸ’µ replied January 8, 2022

Thank you for your great reviewšŸ™ Our team is always ready to help you 24/7šŸ˜Ž

Edited September 1, 2023

The app looks phenomenal, but no app good without a great team behind it; ReConvert's customer service is top notch, I don't know how they do it but I always hear back from them super fast!! Recommended app, take your time looking at all the helpful videos they provide.

Chroma
United States
Almost 2 years using the app
ReConvert šŸ’µ replied November 28, 2021

Hi There,

Eric here the CEO.

I sent you a message on Instagram to sort it out, can you please get back to me?
We want to offer compensation, please get back to me, my email is eric@reconvert.com and you can also WhatsApp me at +972538303878.

Looking forward to giving you an awesome experience :D

Eric | ReConvert CEO

February 27, 2023

Lee-ann was a wonderful help getting me acclimated to the setup and dashboard. Upselling is a strong part of the store strategy and her assistance will prove to be valuable moving forward. I'm excited about the potential ROI this will bring to the table, thank you team for the support!

The Peaky Hat
United States
Almost 2 years using the app
ReConvert šŸ’µ replied February 28, 2023

Thank you for your amazing reviewšŸ™ Our support team is ready to help 24/7

October 11, 2022

It's really cool how they have different Thank You pages & they've lot new recommend app that help to grow your business Their services is very fast & 24/7.

allthingsjewels
United Kingdom
Almost 2 years using the app
ReConvert šŸ’µ replied October 25, 2022

Thank you for your great reviewšŸ™ Our support team is always ready to help day or night šŸ˜Ž

April 13, 2021

The app is amazing and support is even better ! Definitely recommend this app, it boosts my upsells .

Pitch Us
United States
Almost 2 years using the app
ReConvert šŸ’µ replied April 14, 2021

Thank you for your 5-star review. Our support team is always ready to help 24/7šŸ˜Ž

January 26, 2021

Vladimir was very fast to respond and fixed problem quickly.. what more do you want? thank you! ! :)

Posture King UK
United Kingdom
Almost 2 years using the app
ReConvert šŸ’µ replied January 26, 2021

Thank you so much for your review! Our support team always here to help.

July 29, 2021

this app helped me with my upsell needs and customer service is off the chain. i highly recommend them.

Supreme Trimmer
United States
Almost 2 years using the app
Edited November 26, 2019

Thank you, team, for providing me help with videos, explanations. I install the app today. Looks amazing very professional. I hope will help make more and more sales. 100% Recommended" 5 STARS"

A Wine Lovers
United Kingdom
Almost 2 years using the app
ReConvert šŸ’µ replied November 26, 2019

Thank you for your review. Our support team is always here to help you 24/7 šŸ˜Ž

March 6, 2023

Ashley helped me with a few questions and requests I had. His response was very fast and efficient and helped me solve all of my queries I had. Thank you :)

Endless Guidance
United Kingdom
Almost 2 years using the app
ReConvert šŸ’µ replied March 7, 2023

Thank you for your great review and feedbackšŸ™ Our support team is ready to help 24/7

Edited March 27, 2020

Have been using this app not for long and till now hasn't generated any extra sales but it's probably early to say...Support was quick and helpful today when asking If I could remove a reorder with discount automation for gift cards. Konstantin from support offered to create a trigger and new template for me to sort this out.

ThePurpleSeal
United Kingdom
Almost 2 years using the app
ReConvert šŸ’µ replied March 27, 2020

Hi, thank you for your review.
You can't exclude only gift cards from reordering using reorder widget and leave all other already purchased products in the order, but you can set up a trigger and the reorder button will be not shown for the orders containing gift cards. Please, contact our support and they help you to set up the trigger, thank you.