ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,376)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing Average Order Value through effective upselling, including time-sensitive and post-purchase options. It features a user-friendly interface for easy setup of personalized thank-you pages and automated follow-ups, with extensive customization options. The app integrates smoothly with Shopify, and the support team is noted for their quick, knowledgeable assistance, enhancing the user experience and store performance.

September 27, 2024

Shafta in customer support was extremely friendly and helpful.

Braxton Hill
United States
About 1 month using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

October 17, 2024

nice and helpful!

reganew
United States
7 months using the app
ReConvert 💵 replied October 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

Edited November 10, 2024

The tech support provided by Ash was exactly what I needed. So often, companies offer video tutorials and pages of content, leaving it up to the user to sift through information and implement solutions. Ash went above and beyond, taking the time to clearly explain the platform’s capabilities and guiding me through actionable first steps tailored to our site. This personalized approach was incredibly helpful and will no doubt boost our sales. I’m so grateful for Ash’s expertise and support—thank you, Ash!

hifi cabinet co
Canada
4 months using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

December 31, 2024

Nice and important app

myMayz
Egypt
4 days using the app
September 13, 2024

Amazing support from Alex, has helped me setup the steps fluently in the new flow builder! Recommended

PureScense
Spain
About 2 months using the app
ReConvert 💵 replied September 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

So happy Alex helped you get set up!

Always here for you 🖤

Avraham | Customer Success

August 31, 2024

This is an amazing app! This is my first time using ReConvert (normally use ZIpify OCU), but I've made the switch and shout outs to Ash for being super friendly and incredibly helpful with setting everything up.

Brain Craft
United States
About 1 month using the app
ReConvert 💵 replied September 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Go Ashhhhhhh!!! So happy Ash was able to assist!

Always here for you 🖤

Avraham | Customer Success

August 23, 2024

Customer Service is one of the best. Texted them live and got immediate feedback/explanation. Name of the advisor was Ash, thank you!

KeepClar
United Kingdom
7 months using the app
ReConvert 💵 replied August 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Ash was able to assist!

Always here for you 🖤

Avraham | Customer Success

December 13, 2024

Really helpful app

Glo Body
United States
30 days using the app
ReConvert 💵 replied December 16, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

December 1, 2024

Very bad support. Very slow responses. I had a technical issue and waited more than two days, and still, no one assisted.

Manga Sketch
Spain
5 days using the app
ReConvert 💵 replied December 8, 2024

Hi Manga Sketch,

I’m sorry to hear about your experience. Customer support is one of the most valuable and loved parts of the service ReConvert provides, and we pride ourselves on offering a level of support and dedication unmatched by any other app we know of in the market.

That said, I understand how frustrating delays can be. Bugs do take time to resolve, but I assure you that your issue was logged promptly and is in progress. Were those two days a weekend by any chance?

Please know we are working hard to resolve this and truly appreciate your patience. I’ll also be reaching out to you personally to make sure your issue gets the attention it deserves.

Best regards,
Avraham
Customer Success Director

August 13, 2024

Saumya the CS person helped out well! Had some issues working the thank you page with the new editor.

NYGiftloft
United States
Almost 2 years using the app
ReConvert 💵 replied August 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success