Reviews (5,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
Refine
-
By rating
Great customer service. App works great most of the time - esp. birthday widget with Klaviyo integration is perfect for us.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
ReConvert isn't exactly made for the beginner, you should definitely take the time and watch all their videos. even in doing so i was having issues and spoke to the customer service rep Alex. Alex is an absolute legend. fixed my issues quickly, efficiently and took away all the stress of setting up everything as a beginner. If you get this app and feel a little overwhelmed its OK, take a breather and reach out for help.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Alex took you through everything? Amazing!
Always here for you 🖤
Avraham | Customer Success
Ash made things simple to understand for someone who in dyslexic like me, very happy with the app and and support is great!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Ash was able to assist!
Always here for you 🖤
Avraham | Customer Success
I had an excellent experience with Ash, he helped me set up my post-purchase pages quickly and easily.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Riya was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
The app service has been great. Help in real time and a team of experts...thanks Shafta for the assistance and patience. Looking forward to more interaction.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Shafta is one of our newest agents here - so nice to see she's already being praised so highly!
Always here for you 🖤
Avraham | Customer Success
So grateful for Riya's help. Thanks a lot!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Riya was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
I would definitely recommend this app to users and Riya has been an absolute joy to work with.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Riya was able to assist!
Always here for you 🖤
Avraham | Customer Success
Customer service is very quick and attentive to questions! It seems they are willing to go the extra mile to figure out any issues or questions you may have.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy you see how the team go the extra mile for our merchant users! So happy they were able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
App is not working with new Stripe update, but ReConvert does not know about it and will just keep you busy without any further help.
Constantly received wrong information and then someone else from the team would advise the complete opposite. Confusing communication, very disappointing considering you spend hours setting everything up and they are not able to tell you what the problem is after days and then another app just tells you it is because of stripe within 2 minutes. Total waste of my time the past week
Hi
I'm sorry to hear that you did not get the answer you were looking for from support, and that you feel you were sent from pillar to post.
We reached out to you to help resolve this matter 🙏
Best,
Avraham
Customer Success Director
Excellent attention from Shafta, she explained every step from app configuration to set up the birthday widget. Thank you!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Shafta was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success