Reviews (5,283)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

July 10, 2024

This is an excellent application that does the job properly. The service is good. I highly recommend it

leavesdesign
United States
About 4 years using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

September 13, 2024

Annastacia has been wonderful. Prompt customer service and she even helped to set up the app for me. 10/10 recommend

TENS Hire Perth
Australia
5 days using the app
ReConvert 💵 replied September 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Anastasia doing her thing... Lovely to hear!

Always here for you 🖤

Avraham | Customer Success

August 17, 2024

Great customer service helped each step of the way

ZHR Naturals
United States
About 2 months using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad our team was able to assist!

Always here for you 🖤

Avraham | Customer Success

July 8, 2024

Vladimir was very patient and helpful as I was learning to figure out how to setup Reconvert on my Shopify website. Thanks for your help Vladimir. Appreciate it, Lorna

Memorable Fiction Books
Canada
10 months using the app
ReConvert 💵 replied July 10, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy to hear that Vladimir was able to help you out, Lorna!

Always here for you 🖤

Avraham | Customer Success

September 15, 2024

Great! Relieved it came on time

HomeTech
United Kingdom
24 days using the app
ReConvert 💵 replied September 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 31, 2024

New to the app, but great experience so far. Alex was able to provide immediate support at bootstrap which was really helpful. Excited to see how the app works and if it improves my sales. :)

Peachy Athletic
United States
12 days using the app
ReConvert 💵 replied August 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Alex was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

August 22, 2024

I miss the old interface, but the customer care is great, I had some problem and the support guide me through all the steps!!

NurseNowbundle
Italy
11 months using the app
ReConvert 💵 replied August 28, 2024

Thank you for your feedback! Glad your experience with our 24/7 care tea was great.

We appreciate your honesty regarding the old interface and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.

Please email care@reconvert.com and write Jordan in the subject and we can try to build what you are looking for!? Our Product Managers regularly check feature requests so if we're able to do something, we try our best to do so!

Best wishes!

Jordan | Customer Care

July 31, 2024

Stupidly expensive app. Taking money not just on the orders created through post-purchase but based on your stores own hard earned orders is unfair. This app resulted in 2 extra small discounted orders totalling $28 but charged $80 because our store has many unrelated orders. Stay clear! Looking at a few of their 5 star reviews they seem fake. Stay clear this app is a scam

Teddys
New Zealand
About 2 months using the app
ReConvert 💵 replied August 4, 2024

Hi T

I'm sorry to hear you’re unhappy with our pricing. While it's your choice to use our app, I'd like to address your concerns directly and make things right.

I assure you we are not a scam, and we have no power to fake reviews. Both would mean we couldn't have an app on Shopify 😊 (and certainly not with 99% 4* and 5* reviews and less than 1% 1* reviews out of approaching 5,000 reviews! 🌟).

I'll reach out to you personally to help resolve this matter.

Best,
Avraham
Customer Success Director, ReConvert

September 18, 2024

Excellent, excellent customer support. I reached out to Ash, and he was extremely helpful and knowledgeable. Great team, I must say!

Nameswear.com - Store
India
2 days using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Ash was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 11, 2024

ReConvert support has always been fantastic. I am not a big fan of their new UI, so I had to revert back. However, Anastasia from the support team took care of everything for me seamlessly.

August Shores
United States
11 months using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

There is a little bit of a learning curve with the new version but features are coming out all the time and can do a lot more with it going forward!

Always here for you 🖤

Avraham | Customer Success