ReConvert Upsell & Cross Sell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,353)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.
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Im not going lie, the application is hard to navigate and it can get very confusing. But overall, the customer service is wonderful and very helpful and answers right away! The application is good for upselling items in your store and automatically does it for you and collects data for you can have a better understanding where your audience is targeting and coming from. Its a good app, just needs a better interface so it can be user friendly.
Hi
Thank you for your 4* review on the app store. Glad Anastasia was able to help so much!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.
I've emailed you, can you come back to me?
Thanks!
Jordan
Customer Care
I had some questions regarding the setup but it was quickly addressed and my setup needs were taken care of very promptly. Amazing customer service! I'm excited to see the impact that ReConvert has on my average order value.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
SOOOO Helpful and prompt! Thank you so much!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
This application is an easy way to boost sales.
I have been using it for a long time now.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Very nice app, with a good customer service. Soumya was very kind and helpful!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Saumya was able to assist!
Always here for you 🖤
Avraham | Customer Success
ho avuto la necessità di contattare il servizio clienti reconvert, mi ha assistito Alex, che dire, è stato collegato al mio account per mezz'ora, mi ha aiutato a configurare il tutto e ottimizzare al meglio le impostazioni postvendita. questa applicazione la consiglio al 100%, aiuta molto nelle vendite ma soprattutto a creare fiducia nel cliente. Top
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Alex really gets to the point very quickly! Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Very bad support. Very slow responses. I had a technical issue and waited more than two days, and still, no one assisted.
Hi Manga Sketch,
I’m sorry to hear about your experience. Customer support is one of the most valuable and loved parts of the service ReConvert provides, and we pride ourselves on offering a level of support and dedication unmatched by any other app we know of in the market.
That said, I understand how frustrating delays can be. Bugs do take time to resolve, but I assure you that your issue was logged promptly and is in progress. Were those two days a weekend by any chance?
Please know we are working hard to resolve this and truly appreciate your patience. I’ll also be reaching out to you personally to make sure your issue gets the attention it deserves.
Best regards,
Avraham
Customer Success Director
Great service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
great app and team, especially shafta she was helpful and patient
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy you found Shafta to be so helpful!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!
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I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!
Do not waste your time with them because they will not help you in case you face any real problems with them!
And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!
Hi there
Sorry you seem to have had some issues with the app!
I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)
I really want to solve this issue for you.
Avraham | Customer Success Manager