Reviews (5,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.
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Would have put zero if if was possible. The app is a complete joke.
1. Most clients were not shown with the offers.
2. Multi currency is according to the customer support not supported by the app BUT few clients in multi were showned the offers.
2. Post purchase is not compatible if you have discount on your store.
Customer service is really trying their best to solve problems but the app just sucks. The dev team definetly needs to work harder.
Hi
I'm sorry to hear that you aren't a fan of the new update! 99% of our customers love the new functionality once they've set everything up!
Please come back to me by email, so I can assist you personally.
Thank you and truly waiting to hear from you to assist you to achieve what the vast majority of our merchants are able to achieve 1000-3000% ROI!
Best regards 😊
Avraham
Customer Success Director
Alex really showed the best customer service. Very thorough and even sent screen shots of the steps I had to do.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I am so glad you have found Alex and the team's support to be so helpful! Happy he was able to respond quickly and help you resolve your issue!
Always here for you 🖤
Avraham | Customer Success
Riya did a great job in assisting me efficiently and effectively. Thank you so much Riya!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Riya was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Fantastic app, great fast and professional support. 10/10
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad the team was able to assist!
Always here for you 🖤
Avraham | Customer Success
great customer service
Very good Customer service from Anastasia. Quick in fixing up issues.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Anastasia was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Tive o prazer de ser atendido por Anastacia, que foi incrivelmente simpática e atenciosa durante todo o processo. Ela demonstrou um conhecimento profundo do aplicativo e me ajudou a resolver minhas dúvidas de forma rápida e eficiente. Além disso, foi super educada e paciente, o que tornou a experiência ainda mais agradável. Fiquei muito satisfeito com o suporte prestado por ela. Recomendo fortemente!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy Anastasia was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Pretty good costumer service and they did help me solve my problem!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Great and personable customer support team. Very quick response time and helpful staff.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Was there anyone in particular who assisted you? (contact care@reconvert.com and let us know!)
Always here for you 🖤
Avraham | Customer Success
Exceptional customer service by Ash, I had a few issues getting setup and they made my life 10x easier by clarifying everything and supporting me through the entire journey. thanks guys
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Ash is great! He really gets to grips so well with what customers really need and I'm delighted he was able to help you!
Always here for you 🖤
Avraham | Customer Success