
ReConvert Upsell & Cross Sell!
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,394)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for boosting sales through automated upsells and targeted offers, like personalized thank-you pages and follow-ups. They value its extensive customization options and user-friendly interface, which enhance customer engagement. The app is noted for its reliable performance and responsive support team, which quickly addresses issues and helps optimize its use.
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Shafta made a sincere effort to solve my issue and I appreciate her help.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Shafta was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
The person I talked to helped me undersand what the price was and what was going to be charged.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Very bad support. Very slow responses. I had a technical issue and waited more than two days, and still, no one assisted.
Hi Manga Sketch,
I’m sorry to hear about your experience. Customer support is one of the most valuable and loved parts of the service ReConvert provides, and we pride ourselves on offering a level of support and dedication unmatched by any other app we know of in the market.
That said, I understand how frustrating delays can be. Bugs do take time to resolve, but I assure you that your issue was logged promptly and is in progress. Were those two days a weekend by any chance?
Please know we are working hard to resolve this and truly appreciate your patience. I’ll also be reaching out to you personally to make sure your issue gets the attention it deserves.
Best regards,
Avraham
Customer Success Director
Got support from Saumya who was very helpful and ensured me that everything worked as should. Still on my trial period of this app. Not sure what I think about the fact that it seems to be a bit buggy with flows not showing up on my preview page and warning text that apparently wasn't an issue...Would otherwise have been a 5 star with the fast and helpful support.
Hey!
Thank you for your 4* review and I'm pleased you are happy!
I'm glad Saumya was able to help you!
If 4 *s is good, is 5* not better? :-) How can we get this to 5* for you? We want all our customers (or as many as possible!) to have 5* experiences!
Always here for you 🖤
Jordan | Customer Care
good service and experience
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Signed up and right away with onboarding Anastasia was very helpful and patient with me. I wanted to figure things out quickly and we did! There's a lot of potential with the app and we'll be using very little but it still matters and gives the flexibility and analytics we want.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Anastasia was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Excellent assistance, I recommend hundred times !
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Alex was very helpful to assist me
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Class customer support
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Riya from chat was really helpful with my query, she made up a video for me to follow the instructions, super helpful as I am new to this ! I got my issue solved, Many thanks
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Riya was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert