ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,353)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.

August 1, 2024

Im not going lie, the application is hard to navigate and it can get very confusing. But overall, the customer service is wonderful and very helpful and answers right away! The application is good for upselling items in your store and automatically does it for you and collects data for you can have a better understanding where your audience is targeting and coming from. Its a good app, just needs a better interface so it can be user friendly.

MagniPros
United States
About 2 years using the app
ReConvert 💵 replied August 6, 2024

Hi

Thank you for your 4* review on the app store. Glad Anastasia was able to help so much!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Jordan
Customer Care

Edited August 14, 2024

I'm a new user, but I can say that Riya, Saumya, and Shafta have provided phenomenal customer service and support and walked me through the process and each question I have. This reinforced my trust in the product, as my experience has been that the greater the customer service, the greater the product! I'm excited to incorporate this into our store.

Gigawatt Coffee Roasters
United States
3 months using the app
ReConvert 💵 replied August 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Riya and Saumya were able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

September 22, 2024

great app and team, especially shafta she was helpful and patient

Nova
United Kingdom
2 months using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy you found Shafta to be so helpful!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

September 3, 2024

ho avuto la necessità di contattare il servizio clienti reconvert, mi ha assistito Alex, che dire, è stato collegato al mio account per mezz'ora, mi ha aiutato a configurare il tutto e ottimizzare al meglio le impostazioni postvendita. questa applicazione la consiglio al 100%, aiuta molto nelle vendite ma soprattutto a creare fiducia nel cliente. Top

La Bottega del Dido.
Italy
Almost 2 years using the app
ReConvert 💵 replied September 5, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex really gets to the point very quickly! Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

November 3, 2024

SOOOO Helpful and prompt! Thank you so much!

Den & Drew
United States
About 1 month using the app
ReConvert 💵 replied November 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

August 23, 2024

Very nice app, with a good customer service. Soumya was very kind and helpful!

Alexis Mode
Netherlands
3 months using the app
ReConvert 💵 replied August 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success

August 14, 2024

This application is an easy way to boost sales.
I have been using it for a long time now.

SSS store
Japan
3 months using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

October 16, 2024

Great service!

Kate Backdrop
China
Over 1 year using the app
ReConvert 💵 replied October 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

December 1, 2024

Very bad support. Very slow responses. I had a technical issue and waited more than two days, and still, no one assisted.

Manga Sketch
Spain
5 days using the app
ReConvert 💵 replied December 8, 2024

Hi Manga Sketch,

I’m sorry to hear about your experience. Customer support is one of the most valuable and loved parts of the service ReConvert provides, and we pride ourselves on offering a level of support and dedication unmatched by any other app we know of in the market.

That said, I understand how frustrating delays can be. Bugs do take time to resolve, but I assure you that your issue was logged promptly and is in progress. Were those two days a weekend by any chance?

Please know we are working hard to resolve this and truly appreciate your patience. I’ll also be reaching out to you personally to make sure your issue gets the attention it deserves.

Best regards,
Avraham
Customer Success Director

September 7, 2024

Very good support from Riya. Had an issue of the app not showing and we figured it out.

ChicaNova
Netherlands
7 days using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Riya was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success