ReConvert Upsell & Cross Sell!

ReConvert Upsell & Cross Sell!

Reviews (5,416)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective upselling and cross-selling. They value its user-friendly interface, customizable thank-you pages, and automated follow-ups. The analytics dashboard is praised for offering valuable insights into customer behavior, aiding strategic decisions. The support team is noted for their quick and effective responses, ensuring a smooth experience and ongoing satisfaction.

December 1, 2024

Very bad support. Very slow responses. I had a technical issue and waited more than two days, and still, no one assisted.

Manga Sketch
Spain
5 days using the app
ReConvert 💵 replied December 8, 2024

Hi Manga Sketch,

I’m sorry to hear about your experience. Customer support is one of the most valuable and loved parts of the service ReConvert provides, and we pride ...

December 6, 2024

with regret donot usefull anything from it

Pink Life
United Arab Emirates
About 1 month using the app
ReConvert 💵 replied December 8, 2024

Hi Pink Life,

I was truly surprised to see your review 😟, as most of our merchants find exceptional value with ReConvert - many even achieving over 4000% ROI! 🚀 It looks like ...

January 17, 2025

kostenlosen plan ausgewählt und über 100 Euro bei uns abgebucht, Traurig

SaufiX
Germany
3 months using the app
ReConvert 💵 replied January 20, 2025

Hallo!

Vielen Dank für Ihr Feedback! Es tut mir leid, dass es zu Missverständnissen bei der Preisgestaltung von ReConvert gekommen ist. Ich habe Ihnen eine Nachricht gesendet ...

November 1, 2024

Completely un-user friendly. The quick set up has been removed so it required a confusing manual set up only. The help videos they offered still referred to the quick set up and so completely unhelpful.

Kiwilandia
United Kingdom
About 1 hour using the app
ReConvert 💵 replied November 3, 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about the difficulties you experienced setting up the app.

Our 24/7 support is available to assist with getting ...

September 25, 2024

Would have put zero if if was possible. The app is a complete joke.
1. Most clients were not shown with the offers.
2. Multi currency is according to the customer support not supported by the app BUT few clients in multi were showned the offers.
2. Post purchase is not compatible if you have discount on your store.

Customer service is really trying their best to solve problems but the app just ...

MSK
Belgium
1 day using the app
ReConvert 💵 replied September 29, 2024

Hi

I'm sorry to hear that you aren't a fan of the new update! 99% of our customers love the new functionality once they've set everything up!

Please come back to me by email, ...

October 13, 2024

Die App ist mit Vorsicht zu geniessen. Sie wurde geupdated und auf einmal waren vier Flows aktiv, die ich gar nicht wollte bzw. mit unserer Logistik abbilden kann.

Keinerlei Information, nichts. Unglaublich

BINS AND BOXES
Switzerland
Almost 3 years using the app
ReConvert 💵 replied October 15, 2024

Hallo D,

Danke, dass Sie uns darauf aufmerksam gemacht haben. Es tut mir wirklich leid, dass das jüngste Update für Verwirrung und Frustration gesorgt hat. Ich habe mich ...

May 3, 2024

Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's ...

MVE BOUTIQUE
Australia
Over 1 year using the app
ReConvert 💵 replied May 5, 2024

M,

Thank you for sharing your experience. I'm sorry to hear about your frustrations.

Our records show that:-

- When you installed the app, permission was provided to charge ...

July 31, 2024

Stupidly expensive app. Taking money not just on the orders created through post-purchase but based on your stores own hard earned orders is unfair. This app resulted in 2 extra small discounted orders totalling $28 but charged $80 because our store has many unrelated orders. Stay clear! Looking at a few of their 5 star reviews they seem fake. Stay clear this app is a scam

Teddys
New Zealand
About 2 months using the app
ReConvert 💵 replied August 4, 2024

Hi T

I'm sorry to hear you’re unhappy with our pricing. While it's your choice to use our app, I'd like to address your concerns directly and make things right.

I assure you ...

October 16, 2024

You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.

Gears of freedom
Germany
29 minutes using the app
ReConvert 💵 replied October 20, 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.

I want to clarify that ReConvert fully supports ...

August 8, 2024

App is not working with new Stripe update, but ReConvert does not know about it and will just keep you busy without any further help.
Constantly received wrong information and then someone else from the team would advise the complete opposite. Confusing communication, very disappointing considering you spend hours setting everything up and they are not able to tell you what the problem is after ...

LoveLash
United Arab Emirates
8 days using the app
ReConvert 💵 replied August 11, 2024

Hi

I'm sorry to hear that you did not get the answer you were looking for from support, and that you feel you were sent from pillar to post.

We reached out to you to help ...