Reviews (5,272)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

August 7, 2024

NICE APP !!

Poudré Bijoux
France
6 months using the app
ReConvert 💵 replied August 11, 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

Could you let us know via live chat or care@reconvert.com how we could make this 5* for you?

Always here for you 🖤

Avraham | Customer Success

July 16, 2024

Wish it worked for other multi currency but its a shopify limitation

Primeave.co
Canada
13 days using the app
ReConvert 💵 replied July 18, 2024

Hi

Thank you for your 4* review on the app store.

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've pm'd can you come back to me?

Thanks!

Jordan
Customer Care

November 12, 2024

B=on outil

FutGrip
France
27 days using the app
ReConvert 💵 replied November 14, 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

How could we improve?

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

July 19, 2024

Ash was helpful and offered assistance. Thanks

Elegant Essentials Express
Canada
14 days using the app
ReConvert 💵 replied July 21, 2024

Hi

Thank you for your 4* review on the app store.

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Avraham
Customer Success Director

September 20, 2024

英語で少し理解しにくいところもありますが、導入してから少しずつアップセルの効果が出てきていると感じています。サポートは即時日本語に翻訳されるため、ずいぶん楽になりました。機能的にかなり多くの機能を使うことができますが、シンプルに使っても良いと思います。自由度は高いので、もっと日本語対応が進んでくれると嬉しいですが、今の所十分使えています。

和精油のある暮らし
Japan
About 1 year using the app
ReConvert 💵 replied September 22, 2024

こんにちは!

4 つ星の評価をいただき、ありがとうございます。ご満足いただけてうれしいです!

チームが迅速かつ親切に対応し、お客様の立ち上げをサポートしてくれたことを嬉しく思います!

この体験を 5 つ星にするために何ができるか、ぜひお知らせください (care@reconvert.com)

いつでもお手伝いいたします 🖤

Avraham | カスタマー サクセス

October 5, 2024

Bueno

WristWatchesStore
Spain
9 days using the app
ReConvert 💵 replied October 7, 2024

¡Hola!

¡Gracias por tu reseña de 4* y me alegra que estés feliz!

Si las reseñas de 4* son buenas, ¿no son mejores las de 5*? :-) ¿Cómo podemos hacer que esto sea de 5* para ti? ¡Queremos que todos nuestros clientes (o tantos como sea posible) tengan experiencias de 5*!

Siempre estamos aquí para ti 🖤

Jordan | Customer Care Supervisor
ReConvert

August 20, 2024

Ottimo servizio di assistenza preparato in tutto. (Saumya)

FootSkills
Italy
3 months using the app
ReConvert 💵 replied August 22, 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

Glad Saumya was able to assist!

What could we do to make this a 5* experience for you - let us know (care@reconvert.com)

Always here for you 🖤

Avraham | Customer Success

Edited May 19, 2024

I had a notification that my reconvert wasn't working and I did not set it up as I am not tech savy. I messaged the team and they looked into it the issue. They said I didn't need to do anything but the message is still showing Thanks so much

Snoweys Closet
Australia
3 months using the app
ReConvert 💵 replied March 10, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email?

Avraham | Customer Success

May 9, 2024

Great customer service, Ash was very patient with me as we spent nearly 5 hours trying to configure the best way for ReConvert to accommodate our needs!

Bolla.®
United States
17 days using the app
ReConvert 💵 replied May 12, 2024

Thank you for the 4-star rating! (Ash spending 5 hours with you!! Wow! That's amazing! That said - we always go above and beyond for our customers - they tell us this time and time again!) We're super proud!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email?

Best

Avraham | Customer Success

June 7, 2024

Love the app, but the recent changes are very complicated. The support Anastasia helped alot <3

LUCERNA
United States
2 days using the app
ReConvert 💵 replied June 9, 2024

Thank you for the 4-star rating! I'm glad Anastasia was able to help you!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email?

Avraham | Customer Success