Reviews (5,093)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through effective upselling and customizable post-purchase interactions. They value its user-friendly interface, unique features like personalized thank-you pages, and post-purchase pop-ups. The app's performance is noted as reliable, and its customer support team, including members like Alex, Riya, and Saumya, is praised for their responsiveness and effectiveness in resolving issues. Merchants endorse it for improving conversions and customer engagement, making it a valuable addition to e-commerce toolkits.

September 27, 2024

I REALLY ENJOYING THIS APP' ANASTASIA TOOK CARE OF ME AND BECASE OF HER PERSONAL SERVICE I DIDNT TAKE A STEP BACK WHEN THINGS WENT WRONG' YOU THE BEST.

NATI
Israel
About 1 year using the app
ReConvert 💵 replied September 29, 2024

היי

תודה לכם על שהשארתם ביקורת בעלת 5* , אני שמח לשמוע שאתם מרוצים וכי אנסטסיה הצליחה לעזור לכם

מאחל לכם שתהנו מReConvert $$$$

תמיד כאן לשירותכם

אברהם
מנהל מחלקת שירות לקוחות

September 2, 2024

Hi , I'm Antonio from vinolog24, this app works 100% as expected, no any bad impact on the website performances and it increases our monthly conversions with the postpurchases.
I recomend it.

Vinolog24.com
Italy
Almost 3 years using the app
ReConvert 💵 replied September 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

Edited July 23, 2024

The Reconvert team has helped me numerous times with my funnels and it has amounted to increased revenue!!! They team is always available to help 24/7. Add ReConvert today, you won't be sorry!

Today I was helped by Shafta and she did an excellent job while it was late at night! She made specific recommendations that will help my business so much! Great team and great customer service!

The Legacy Dream Luxury Company
United States
Over 1 year using the app
ReConvert 💵 replied July 24, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest care agents and I'm so glad she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

August 14, 2024

Excellent support team, special thanks to Shafta for getting me integrated with the new version of the app and setting it up seamlessly. The upsell potential with reconvert is great, highly recommend.

ORTHOdaily
Canada
About 1 year using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Shafta was able to assist!

Always here for you 🖤

Avraham | Customer Success

July 31, 2024

Very nice app that if set up well can give you nice upsell sales.

Earth Art
Netherlands
Over 3 years using the app
ReConvert 💵 replied August 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

August 7, 2024

The customization options are excellent, and the features have increased our revenue. Special thanks to Shafta for exceptional support—quick, patient, and helpful. Highly recommend!

Pawfect House
Hong Kong SAR
About 2 years using the app
ReConvert 💵 replied August 8, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Shafta was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

July 29, 2024

Riya Choubey, I wish more than a 5 staroption. she has understood my request regarding discount removal at ease, and resolved it in a short time. I really appreciate her understanding and specially the way of her communication. i think she would be a pro for reconvert. Good job riya.. once again thank you your help and support. Keep going❤

GBNY
United States
6 months using the app
ReConvert 💵 replied July 31, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Wow! What a glowing review for Riya - one of our newest (excellent) additions to our customer care team! Thank you!

Always here for you 🖤

Avraham | Customer Success

October 1, 2024

Excited to give the app a try. Seem to be a great choice. With the help of Saumya from Reconvert I felt so excited for what comes next. She is so patient and willing to help. She pretty much a solution to what I need. Thank you so much.. Highly recommended.

Yourluxurypets.Store
United States
4 months using the app
ReConvert 💵 replied October 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

Edited July 30, 2024

Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!

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I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!

Do not waste your time with them because they will not help you in case you face any real problems with them!

And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!

FastKeys
Egypt
2 months using the app
ReConvert 💵 replied July 28, 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

August 13, 2024

Saumya the CS person helped out well! Had some issues working the thank you page with the new editor.

NYGiftloft
United States
Almost 2 years using the app
ReConvert 💵 replied August 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success