Reviews (5,193)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.

October 16, 2024

Very great support. Thanks to Riya I easily got my thank you pages back. I coincidently upgraded to the new version. But heard can use the old pages till august 2025. Great support!

WOWGOOD
Netherlands
About 3 years using the app
ReConvert 💵 replied October 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Riya was able to help you get your pages back!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 27, 2024

HORRIBLE EXPERIENCE. We saw some extra charge on our billing statement, and reached out to understand why. The customer service was BEYOND unhelpful, simply copy-pasting their FAQ about general pricing. Was not able to confirm which plan we were on, what charge we were supposed to have on a monthly basis, and what was the extra charges applied there, except that it's "dynamic pricing". When I try to find the cancel subscription button, it was also invisible. They will charge extra for something you don't even know, and they won't do anything about it when you ask basic questions. So if you want to have extra surprises charges on your statement, and no clues as to why, please choose this app.

Koop
Canada
Almost 3 years using the app
ReConvert 💵 replied September 29, 2024

Hi M-P

I'm sorry to hear you’re unhappy with the charges you received.

I am particularly sorry to hear about your perception that my team were beyond unhelpful. This isn't feedback I hear very often and is something I need to drill-down on to figure out what went wrong.

I'll reach out to you personally to help resolve this matter.

Best regards

Jordan
Customer Care Supervisor
ReConvert

October 24, 2024

Customer service is excellent. Walked me through how to use the new version flow builder editor. Really great app for upselling and cross selling so far. Ashley and Riya really helped me out with Reconvert

Virgin Brazilian
United States
Over 2 years using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team, with Riya and Ashley there, was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

August 21, 2024

I was unsure whether my settings in the app and my store were working properly together. Saumya from ReConvert solved my uncertainty in no time at all. She also sent me a link that helped me a lot with the flow settings. I can highly recommend her!

Yogella
Germany
Almost 2 years using the app
ReConvert 💵 replied August 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success

September 27, 2024

I REALLY ENJOYING THIS APP' ANASTASIA TOOK CARE OF ME AND BECASE OF HER PERSONAL SERVICE I DIDNT TAKE A STEP BACK WHEN THINGS WENT WRONG' YOU THE BEST.

NATI
Israel
About 1 year using the app
ReConvert 💵 replied September 29, 2024

היי

תודה לכם על שהשארתם ביקורת בעלת 5* , אני שמח לשמוע שאתם מרוצים וכי אנסטסיה הצליחה לעזור לכם

מאחל לכם שתהנו מReConvert $$$$

תמיד כאן לשירותכם

אברהם
מנהל מחלקת שירות לקוחות

September 25, 2024

Excellent support! They provided detailed instructions and handled my concerns with care and professionalism. It was easy to connect with the support team, and they made the process smooth and efficient. Highly recommended!

SqueezeGear
Italy
Over 2 years using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team were able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

September 18, 2024

The customer service is really great and very helpful with this app. Thanks Shafta for all the nice tips to get things going for me in the updated app!

Ruut
Germany
Over 1 year using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Shafta was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

August 8, 2024

I can't say enough good things about ReConvert and the incredible support I received from Alex! He truly went above and beyond to help me set everything up. His expertise and patience made the entire process smooth and stress-free. If you're considering ReConvert, know that their customer service, especially with Alex on the team, is top-notch!

Shore Break Designs
United States
About 1 year using the app
ReConvert 💵 replied August 11, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Alex was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

Edited October 9, 2024

I love that I can always contact ReConvert and they always answer! Shafta has helped me several times and I really appreciate it!

Cozy Books Corner
United States
11 months using the app
ReConvert 💵 replied September 1, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team was able to assist!

Always here for you 🖤

Avraham | Customer Success

September 2, 2024

Hi , I'm Antonio from vinolog24, this app works 100% as expected, no any bad impact on the website performances and it increases our monthly conversions with the postpurchases.
I recomend it.

Vinolog24.com
Italy
Almost 3 years using the app
ReConvert 💵 replied September 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success