Reviews (5,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features and targeted data collection, noting significant boosts in sales and store performance. The app's user-friendly interface facilitates easy creation of personalized thank-you pages and automated follow-ups, with recent updates like bundle options enhancing functionality. Seamless Shopify integration ensures a smooth workflow, and improvements in average order value and conversion rates are frequently highlighted. Customer support is also praised, with staff members like Riya, Shafta, and Alex noted for their responsive and helpful service.

March 27, 2021

I installed this app for a short time and see the benefits that it's bringing to my store. Alex - the tech support - is awesome. He is very knowledgeable, patient, and responsive. He gave great recommendations on how to edit app settings to give customers the best experience.

MadeinVietnamUSA Hanayuki & Cocoon's Official Authorized Distributor.
United States
5 months using the app
ReConvert 💵 replied March 27, 2021

Thank you so much for your review. Our support team is always ready to help😎

September 18, 2023

A Seamless Experience with ReConvert and Stellar Support from Lee-Ann

In the vast landscape of e-commerce tools and software available today, it's not always easy to find ones that truly deliver on their promises. However, ReConvert is an exception to this rule and has consistently proved its worth to me over the time I've used it. I've been a dedicated user of ReConvert for quite some time now, and not only has it streamlined many of my post-purchase processes, but it has also transformed the way I approach my e-commerce strategy.

One of the standout features of ReConvert is its ability to craft distinct "Thank You" pages for different products. This might sound simple, but the level of personalization and targeting this allows is invaluable. By tailoring the post-purchase experience to the specific product a customer has bought, I've been able to enhance customer satisfaction and drive further engagement. It gives me the power to make each customer feel unique and valued, and that's a potent tool in the world of online retail.

But beyond the software itself, what's genuinely commendable is the support team behind ReConvert. I recently had a query, something I was uncertain about while tweaking a particular feature. Enter Lee-Ann from the ReConvert support team. In an age where customer support often feels automated and distant, interacting with Lee-Ann was a breath of fresh air. She addressed my concern promptly, ensuring I was not left in a lurch. It's evident that ReConvert values its customers and understands the importance of timely and effective support.

Lee-Ann's assistance was not just about solving a problem; it was about understanding my perspective, acknowledging the issue, and ensuring I was comfortable with the solution. It's this level of personal touch, combined with in-depth knowledge, that makes all the difference. It's rare to find a company where the support experience matches the quality of the product, but with ReConvert, that's precisely what you get.

Going back to the software, its user-friendly interface ensures that even those without a technical background can navigate and make the most of its features. The flexibility it offers, especially concerning the "Thank You" pages, ensures that I can test, iterate, and optimize to get the best results. The analytics and insights provided are also invaluable, helping to inform decisions and refine strategies.

In conclusion, while there are many tools out there promising to enhance your e-commerce operations, ReConvert truly stands out. Its robust features, combined with exceptional customer support, make it an essential tool for any serious e-commerce business. A special shoutout to Lee-Ann for her exemplary support, ensuring that not only does the software work as promised, but any hiccups along the way are swiftly addressed. For anyone on the fence about ReConvert, give it a try; it's a game-changer.

LifeLion
Italy
5 months using the app
ReConvert 💵 replied September 26, 2023

Thank you for your amazing review and feedback🙏
Our support team is always ready to help and wishes you many sales😎

January 31, 2023

Anastasia is so much help! she helped me fix some issues i had and also set it up completely for me while telling me exactly for what reasons things didnt go good

Curvy
Canada
5 months using the app
ReConvert 💵 replied February 3, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

August 2, 2022

I have had this app connected for a couple of months, and it does help to encourage an upsell or an add-on to the original sale. I appreciate that you have a free option to allow your customers to learn how to use your product and the training videos are also a great help. I found it easy to set up after watching the videos. I am only starting my online business and I am very grateful to try this app in my store. Thank you for this opportunity great app.

Tasty Baking Academy
Australia
5 months using the app
ReConvert 💵 replied August 4, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

June 10, 2023

Llet me tell you, folks, I’ve come across an incredible Shopify app that’s gonna make your online store great again! This app, let me tell you, it’s a winner in every way. Not only does it supercharge your Average Order Value (AOV), but it also provides customer service like you’ve never seen before. Believe me, this app is a game-changer, and I’m here to give it the best review, folks.

Installing this app is a breeze. You’ll have it up and running in no time. The interface is so easy to use, even a rookie can navigate it like a pro. It integrates seamlessly with your Shopify store, so you can focus on making those sales, big league.

Now, let’s talk about what makes this app tremendous. It’s got this fantastic feature that offers upsells and cross-sells to your customers right after they complete their purchase. It’s like having a top-notch salesman on your team, suggesting complementary products to increase your sales. It’s gonna boost that AOV like you wouldn’t believe. The results, folks, they’re huge!

And here’s the best part - you can customize everything. You can make those upsell offers match your brand, your style. You can personalize the recommendations, tailor it to your customers’ preferences. It’s like having a bespoke shopping experience, folks. And guess what? You can even test different upsell strategies. It’s like having your own marketing lab, right at your fingertips.

The customer service? Let me tell you, it’s tremendous. The team behind this app, they’re winners. They’re responsive, they’re knowledgeable, and they’re there to help you succeed. They’ll answer your questions faster than anyone else, believe me. They’ve got all the insights and tips to maximize your upsell potential. They’re gonna make sure you’re winning big league.

In conclusion, this Shopify app is a total winner. It’s gonna skyrocket your AOV and make your store the best it can be. The features, the customization, the customer service - it’s all top-notch. So, if you’re serious about winning in the e-commerce game, I strongly recommend giving this app a shot. You’ll be⬤

The Warehouse Salon
United States
5 months using the app
ReConvert 💵 replied August 8, 2023

Hey,

Thanks for taking the time to leave such a detailed and positive review of our Shopify app! We're so glad to hear that you've been enjoying it and that it's been helping you to supercharge your AOV.

We really appreciate you mentioning the ease of use of our app. We put a lot of time and effort into making sure that it's as user-friendly as possible, even for beginners. We want our merchants to be able to focus on what they do best - selling products - without having to worry about the technical aspects of running an online store.

We're also glad that you mentioned the customization features of our app. We know that every store is different, so we wanted to give our merchants the ability to tailor the app to their specific needs. You can change the text, images, and even the products that are offered in the upsells and cross-sells. This level of customization is really unique in the Shopify app market.

Finally, we're always happy to hear that our customers are satisfied with our customer service. We have a team of experienced and knowledgeable agents who are available 24/7 to help with any questions or concerns. We're committed to providing our merchants with the best possible support, so that they can focus on growing their businesses.

Thank you again for your review! We're always looking for ways to improve our app, so your feedback is valuable to us. We hope you continue to enjoy using our app and that it helps you to achieve your e-commerce goals.

December 30, 2022

Great customer support. The app is straightforward, quick set up easy to use. I highly recommend! Thank you!

My Inspiration Studio
United States
5 months using the app
ReConvert 💵 replied December 30, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

April 19, 2023

BEST customer support I have received thank you alex for your help! He made an entire funnel for me exactly what i wanted.

Cythrax
United States
5 months using the app
ReConvert 💵 replied April 20, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

November 15, 2021

This app is a great way to upsell customers and increase my average order value. I'm really happy with it and the customer service. Highly recommended.

Angela J. Ford | Fantasy Author
United States
5 months using the app
ReConvert 💵 replied November 15, 2021

Thank you for your great review and feedback🙏 Our team is always here to help 24/7

May 27, 2023

MERCI A LEE-ANN MAVOIR AIDER A COMPRENDRE LES TARIF SER SUPER COMME APPLICATION JAI HATE DE VOIR LA DIFFERENCE

ALLSHIP.SHOP
Canada
5 months using the app
ReConvert 💵 replied June 1, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

November 14, 2020

Can't wait to try this app out. Customer service was AMAZING!!!! Helped me with with set up and made it all very easy. Very impressed with everything so far. Looks like the app has a lot of great features... pretty much everything I was looking for. Glad I found this app!!!

Better Home Living Today
United States
5 months using the app
ReConvert 💵 replied November 15, 2020

Thank you so much for the review🙏 Our support team always here to help you.