Reviews (5,238)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

October 11, 2024

Super help, helped to fix everything completely. Thank you Shafta

Nivoris
Lithuania
44 minutes using the app
ReConvert 💵 replied October 13, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 13, 2024

Die App ist mit Vorsicht zu geniessen. Sie wurde geupdated und auf einmal waren vier Flows aktiv, die ich gar nicht wollte bzw. mit unserer Logistik abbilden kann.

Keinerlei Information, nichts. Unglaublich

BINS AND BOXES
Switzerland
Almost 3 years using the app
ReConvert 💵 replied October 15, 2024

Hallo D,

Danke, dass Sie uns darauf aufmerksam gemacht haben. Es tut mir wirklich leid, dass das jüngste Update für Verwirrung und Frustration gesorgt hat. Ich habe mich bereits direkt an Sie gewandt, um das Problem zu verstehen und alles wieder in Ordnung zu bringen. Ich werde auf jeden Fall mit Ihnen zusammenarbeiten, um das Problem zu lösen und sicherzustellen, dass Ihre Abläufe wie erwartet ablaufen.

Ich werde mich in Kürze mit Ihnen in Verbindung setzen, um Ihnen weitere Einzelheiten mitzuteilen, und ich freue mich sehr über Ihr Feedback.

Mit freundlichen Grüßen,
Avraham
Customer Success Director

July 23, 2024

Shafta is the best customer support agent, thank you guys for such an amazing app and experience!

ShopaHola!
United States
4 days using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents here - so nice to see she's already being praised so highly!

Always here for you 🖤

Avraham | Customer Success

July 29, 2024

Great customer support team! Thanks Saumya for all the help!

BEAM Lab
Portugal
25 days using the app
ReConvert 💵 replied July 31, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Saumya was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

July 27, 2024

very helpful and attentive. Helped me set everything up quickly and eaisly.

Chaiwala USA
United States
4 days using the app
ReConvert 💵 replied July 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

October 4, 2024

Je recommande cette personne qui est trés patiente. Je suis débutante et je le sollicite Beaucoup

Mokede
France
25 days using the app
ReConvert 💵 replied October 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham

Edited July 6, 2024

I would like to say Thank you very much to ASH from Reconvers he was very helpful thank you so much

Goosachi
United States
3 months using the app
October 25, 2024

This app was reviewed by a few people, gtrying it out and had some issues setting up again which shafta helped with me again quickly. Appreciated

a1-z1
Canada
About 3 hours using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

How could we improve?

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

June 5, 2024

Great app and outstanding customer service! Ash was a genuine hero as we transitioned to checkout extensibility and implemented a thank you page upsell. He spent hours working through some issues with us and got us up and running. If you want to increase AOV backed by top notch support, I highly recommend ReConvert.

Zend Coffee & Wellness
United States
Over 1 year using the app
ReConvert 💵 replied June 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Ash always goes the extra mile to make sure customers get used to new aspects of the app!

Always here for you 🖤

Avraham | Customer Success

October 24, 2024

Saumya was very helpful, she explained the app and payment process well, it was enough to convince me to give it a go (even though i was after a free app)

WE_PURE
Australia
12 minutes using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert