ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,357)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.

October 25, 2024

This app was reviewed by a few people, gtrying it out and had some issues setting up again which shafta helped with me again quickly. Appreciated

a1-z1
Canada
About 3 hours using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

How could we improve?

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

August 20, 2024

I would definitely recommend this app to users and Riya has been an absolute joy to work with.

ALUX Tables
United States
7 days using the app
ReConvert 💵 replied August 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Riya was able to assist!

Always here for you 🖤

Avraham | Customer Success

Edited October 21, 2024

esclareceu minhas duvidas, o consultor foi excelente Riya me atendeu prontamente...muito obrigada

Tienda Savvie
Brazil
4 months using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Ash was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 31, 2024

New to the app, but great experience so far. Alex was able to provide immediate support at bootstrap which was really helpful. Excited to see how the app works and if it improves my sales. :)

Peachy Athletic
United States
12 days using the app
ReConvert 💵 replied August 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Alex was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

August 19, 2024

Ash made things simple to understand for someone who in dyslexic like me, very happy with the app and and support is great!

Clovered Charms
United Kingdom
3 days using the app
ReConvert 💵 replied August 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Ash was able to assist!

Always here for you 🖤

Avraham | Customer Success

July 31, 2024

Stupidly expensive app. Taking money not just on the orders created through post-purchase but based on your stores own hard earned orders is unfair. This app resulted in 2 extra small discounted orders totalling $28 but charged $80 because our store has many unrelated orders. Stay clear! Looking at a few of their 5 star reviews they seem fake. Stay clear this app is a scam

Teddys
New Zealand
About 2 months using the app
ReConvert 💵 replied August 4, 2024

Hi T

I'm sorry to hear you’re unhappy with our pricing. While it's your choice to use our app, I'd like to address your concerns directly and make things right.

I assure you we are not a scam, and we have no power to fake reviews. Both would mean we couldn't have an app on Shopify 😊 (and certainly not with 99% 4* and 5* reviews and less than 1% 1* reviews out of approaching 5,000 reviews! 🌟).

I'll reach out to you personally to help resolve this matter.

Best,
Avraham
Customer Success Director, ReConvert

November 5, 2024

good service

COREEX
Switzerland
9 days using the app
ReConvert 💵 replied November 7, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm so glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 13, 2024

Die App ist mit Vorsicht zu geniessen. Sie wurde geupdated und auf einmal waren vier Flows aktiv, die ich gar nicht wollte bzw. mit unserer Logistik abbilden kann.

Keinerlei Information, nichts. Unglaublich

BINS AND BOXES
Switzerland
Almost 3 years using the app
ReConvert 💵 replied October 15, 2024

Hallo D,

Danke, dass Sie uns darauf aufmerksam gemacht haben. Es tut mir wirklich leid, dass das jüngste Update für Verwirrung und Frustration gesorgt hat. Ich habe mich bereits direkt an Sie gewandt, um das Problem zu verstehen und alles wieder in Ordnung zu bringen. Ich werde auf jeden Fall mit Ihnen zusammenarbeiten, um das Problem zu lösen und sicherzustellen, dass Ihre Abläufe wie erwartet ablaufen.

Ich werde mich in Kürze mit Ihnen in Verbindung setzen, um Ihnen weitere Einzelheiten mitzuteilen, und ich freue mich sehr über Ihr Feedback.

Mit freundlichen Grüßen,
Avraham
Customer Success Director

October 26, 2024

Friendly and helpful staff. Helped me with a problem. Would recommend.

Arabella's Couture
United Kingdom
About 1 hour using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

July 11, 2024

Honestly, this is the best customer service I've ever experienced! When I first installed ReConvert, I was really confused. There weren't many tutorials available, and the ones I found were outdated and referred to an older version of the app. However, with some patience and the exceptional assistance from the customer service team, I finally got everything sorted out! In the end, it wasn't as difficult as I initially thought, and I have the incredible customer service to thank for that! Big shoutout to Vladimir, Alex, Ash and Saumya! I owe you guys everything!!! :)

Lil' Sprouts
Canada
4 months using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Wow - full on name-dropping there!

Always here for you 🖤

Avraham | Customer Success