ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,379)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing Average Order Value through effective upselling, including time-sensitive and post-purchase options. It features a user-friendly interface for easy setup of personalized thank-you pages and automated follow-ups, with extensive customization options. The app integrates smoothly with Shopify, and the support team is noted for their quick, knowledgeable assistance, enhancing the user experience and store performance.

October 13, 2024

Die App ist mit Vorsicht zu geniessen. Sie wurde geupdated und auf einmal waren vier Flows aktiv, die ich gar nicht wollte bzw. mit unserer Logistik abbilden kann.

Keinerlei Information, nichts. Unglaublich

BINS AND BOXES
Switzerland
Almost 3 years using the app
ReConvert 💵 replied October 15, 2024

Hallo D,

Danke, dass Sie uns darauf aufmerksam gemacht haben. Es tut mir wirklich leid, dass das jüngste Update für Verwirrung und Frustration gesorgt hat. Ich habe mich bereits direkt an Sie gewandt, um das Problem zu verstehen und alles wieder in Ordnung zu bringen. Ich werde auf jeden Fall mit Ihnen zusammenarbeiten, um das Problem zu lösen und sicherzustellen, dass Ihre Abläufe wie erwartet ablaufen.

Ich werde mich in Kürze mit Ihnen in Verbindung setzen, um Ihnen weitere Einzelheiten mitzuteilen, und ich freue mich sehr über Ihr Feedback.

Mit freundlichen Grüßen,
Avraham
Customer Success Director

August 12, 2024

Was watching a tutorial on how to set up re-convert but it was an older version. reached out and Shafta explained that the Flow Builder was their most current and simpler version and provided me with the steps to follow as well as an offer to set it up. Very helpful

Personalized Kreationz
United States
22 days using the app
ReConvert 💵 replied August 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

We will soon have a tutorial for the Flow Builder too! Glad Shafta was able to assist!

Always here for you 🖤

Avraham | Customer Success

December 27, 2024

すごく丁寧に対応してくれてすごく助かりました!!ありがとうございました!

Magnolia's Mate
Japan
About 3 years using the app
ReConvert 💵 replied December 30, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

July 22, 2024

Still trying to figure out the app, but the support is very quick to help with any issue.

www.smfit.bg
Bulgaria
Over 1 year using the app
ReConvert 💵 replied July 24, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

September 10, 2024

Tive o prazer de ser atendido por Anastacia, que foi incrivelmente simpática e atenciosa durante todo o processo. Ela demonstrou um conhecimento profundo do aplicativo e me ajudou a resolver minhas dúvidas de forma rápida e eficiente. Além disso, foi super educada e paciente, o que tornou a experiência ainda mais agradável. Fiquei muito satisfeito com o suporte prestado por ela. Recomendo fortemente!

blueskydiscount
United States
26 days using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Anastasia was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

September 18, 2024

Diese App wird nicht deinen Umsatz, sondern deinen Gewinn steigern!!! Wer diese App nicht in seinem Shop hat lässt buchstäblich Geld auf der Straße liegen!!! Außerdem ist der Support sehr schnell und zuverlässig!!! Vorhin hat Ash vom Support Team innerhalb kürzester Zeit alle wichtigen Schritte mit mir gemeinsam umgesetzt um die App auf den neuesten Stand zu bringen. Sehr kompetent. Vielen Dank!!! Klare Weiterempfehlung!.....

Duava
Germany
10 months using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Ash was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

October 21, 2024

Alex did an insane job and optimized the app for our store super professional - thanks

Nimbusfuchs
Germany
About 1 hour using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Alex was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

August 22, 2024

I miss the old interface, but the customer care is great, I had some problem and the support guide me through all the steps!!

NurseNowbundle
Italy
11 months using the app
ReConvert 💵 replied August 28, 2024

Thank you for your feedback! Glad your experience with our 24/7 care tea was great.

We appreciate your honesty regarding the old interface and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.

Please email care@reconvert.com and write Jordan in the subject and we can try to build what you are looking for!? Our Product Managers regularly check feature requests so if we're able to do something, we try our best to do so!

Best wishes!

Jordan | Customer Care

December 23, 2024

Good so far

Cake Gift Co
Canada
About 16 hours using the app
ReConvert 💵 replied December 30, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

July 22, 2024

I can't rate the product yet as I needed help to set the app up, but the support from Riya has been amazing and the support is 5 star, and I'm hoping to see results soon.

Future Past Clothing
United Kingdom
About 2 months using the app
ReConvert 💵 replied July 24, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Riya is one of our newest care agents and I'm so glad she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success