Reviews (4,961)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing sales and store performance through effective post-purchase processes and customer engagement. Features like personalized "Thank You" pages and automated follow-ups are praised for boosting customer satisfaction and revenue. The app's user-friendly interface, customizable options, and comprehensive analytics dashboard are also appreciated. The customer support team, including members like Alex, Riya, and Shafta, receives frequent commendations for their responsiveness and helpfulness. Many describe the app as a "game-changer" for improving the post-purchase experience and increasing revenue.

July 19, 2024

Alex from support was super helpful and fast helped to resolve an issue I was having in the store. Thank you

refaceacademy
Bulgaria
Over 1 year using the app
ReConvert 💵 replied July 21, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Well done Alex!

Always here for you 🖤

Avraham | Customer Success

August 6, 2024

I cannot recommend Reconvert enough! This app has been a game-changer for my Shopify store. Since integrating Reconvert, I've seen a significant boost in my sales and overall store performance. The app's features are incredibly intuitive and user-friendly, allowing me to easily set up personalized thank-you pages, automate follow-ups, and create targeted offers that truly resonate with my customers.

The customization options are extensive, and the analytics dashboard provides valuable insights into how my post-purchase strategies are performing. I've also been impressed with the responsive customer support team, who are always ready to assist with any questions or tweaks I need. If you're looking to enhance your post-purchase experience and drive more revenue, Reconvert is a must-have tool for any Shopify store owner. It's been an invaluable addition to my e-commerce toolkit!

Swiftease
Pakistan
14 days using the app
ReConvert 💵 replied August 8, 2024

Wow, what an amazing review, thank you!

Could you book in a time to give our product managers some more in-depth feedback? Pop us an email to care@reconvert.com and ask to book in a time with Gal.

Thanks!

July 26, 2024

Riya did a fantastic job helping me install the upgrade correctly. We've been using ReConvert about a year now and overall happy with the results.

John Candor
United States
11 months using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Riya!! Always takes her time to deal with customers thoroughly!

Always here for you 🖤

Avraham | Customer Success

July 17, 2024

Shafta worked with me every step f the way to make sure my flows were in order and created correctly in order for me to get the best results with the App. I also received screenshots to show exactly what was being done. Thank you again!

Loc Divinity
United States
23 days using the app
ReConvert 💵 replied July 21, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents and I'm delighted she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

July 11, 2024

Used this app back Q4 2023 with the legacy version. I did find it a little bit confusing, but when using the new version it's all more clear and easy to use. It did generate some extra orders so I do recommend it.

Also thanks for the support.

EzFix
Sweden
2 months using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

July 11, 2024

ReConvert support has always been fantastic. I am not a big fan of their new UI, so I had to revert back. However, Anastasia from the support team took care of everything for me seamlessly.

August Shores
United States
7 months using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

There is a little bit of a learning curve with the new version but features are coming out all the time and can do a lot more with it going forward!

Always here for you 🖤

Avraham | Customer Success

Edited August 10, 2024

App has worked great - support is amazing. Immediate and comprehensive responses. Love it

Just had another amazing support experience with Shafta - so quick to respond! Amazing

Baraka Impact
Canada
7 months using the app
ReConvert 💵 replied August 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad our team was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

July 23, 2024

Phenomenal support from Alex, who helped me configure a whole funnel in minutes. Reconvert is by far one of my favorite upsell apps, as it delivers exactly what it promises.

InstaWhim
United States
7 months using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex knows exactly what to do to get things working for our customers!

Always here for you 🖤

Avraham | Customer Success

August 12, 2024

Love this app, pretty much an essential imo. The customer service is stellar as well. Riya helped me quickly solve a problem and was very friendly/professional!

Dolbrook
United States
4 months using the app
ReConvert 💵 replied August 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Riya was able to assist!

Always here for you 🖤

Avraham | Customer Success

August 14, 2024

This app has been revenue-generating for us since day one! We had an issue with our store and reached out for help, Jordan and Ashley stepped up in a timely manner and handled the situation for us with a great resolution. Stellar customer service from this app, and an easy way to increase your AOV. Thanks ReConvert!

Desolate Motorsports
United States
2 months using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Ashley and Jordan were able to assist!

Always here for you 🖤

Avraham | Customer Success