ReConvert Upsell & Cross Sell!

ReConvert Upsell & Cross Sell!

Reviews (5,393)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through automated upsells and personalized post-purchase interactions. Features like time-sensitive upsells and customizable thank-you pages effectively increase average order values and enhance customer experiences. The app is noted for its ease of setup and user-friendliness. Customer support is also praised for its responsiveness and helpfulness, aiding merchants with prompt and personalized guidance.

January 18, 2025

Shafta has been an incredible help, aiding in navigating the flow builder and essentially saving me a lot of time. Highly recommend to everyone!!

Nordisk Renhet
Australia
4 months using the app
ReConvert 💵 replied January 20, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

February 5, 2025

Customer service is very responsive, and Shafta has been incredibly knowledgeable about my concerns, providing clear and thorough explanations. I just wish that there's a way to hide/remove the code snippet that is attached to the product in the order when a conversion is made through the app.

Spidertech
Canada
7 months using the app
ReConvert 💵 replied February 19, 2025

Hey!

Thank you for your 4* review and I'm pleased you are happy!

Please contact care@reconvert.com and let us know how we can get your review to 5*!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

January 21, 2025

Alex from the support team was great assisting on questions about the app price and set up. Thank you Alex!

Fiorhe
Australia
2 months using the app
ReConvert 💵 replied January 26, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

January 24, 2025

Reconvert has an excellent support, customer support is very quick to the queries. The app is also easier to setup for post purchases

Wango Kart
United States
3 months using the app
ReConvert 💵 replied January 26, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

February 8, 2025

Great app has helped my sales and great customer support from Saumya

Ultra Hearing Aid LLC
United States
5 months using the app
ReConvert 💵 replied February 19, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

January 7, 2025

What a pathetic experience. This is so expensive and they just charge me 101 USD for 13 days even usage in this period was almost zero. I have just uninstall the app and never going to use it. when there is no transparency. Please stay from this app.

Harriet Ark
United States
About 1 year using the app
ReConvert 💵 replied January 9, 2025

Hi

Thank you for sharing your feedback and sorry to hear that you're frustrated. I have checked the chat logs and cannot see any interaction with our customer care team.

Our system operates based on the subscription status within the Shopify app store, and charges are applied according to our app's terms and conditions that you approved when you installed the app. You can find out more here: https://help.reconvert.io/en/article/reconvert-pricing-for-shopify-how-much-does-reconvert-cost-1wpfs0v and we have a handy calculator that merchants can check in advance how much the app is likely to cost them here:- https://reconvert.webflow.io/#pricing

I've reached out to you directly to address this issue, and we’re currently waiting for your response. Please reply to our message so we can review your case again and work on a resolution.

We truly value your business and hope to turn this experience around for you.

Best regards,

Jordan
Customer Care Supervisor
ReConvert

December 7, 2024

Great post-purchase upsell app! Shafta from customer support was incredibly helpful in setting up my funnel. Her guidance made the process smooth and effective.

Neurogena.us
United Kingdom
2 months using the app
ReConvert 💵 replied December 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

January 18, 2025

Already working within the first 2 days of using on my website! Customer service is also WONDERFUL! Really appreciate Shafta and all of her help!

Ella Mae's Boutique
United States
8 days using the app
ReConvert 💵 replied January 20, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 5, 2024

We've used ReConvert on our Shopify store for years. We had a lot of success with time sensitive upsells. Everything was easy to set up and always ran smoothly. I was trying to add a new upsell today and couldn't figure out how to make it do what I wanted it to do. I thought it was a function of me being too stupid to live, so I missed with it for hours before contacting support. I'm so glad I did! I typed one sentence and Riya immediately told me what the problem was. The whole process took less than two minutes. If only all customer service was like that.

Copano Bay Press
United States
Over 4 years using the app
ReConvert 💵 replied October 7, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Riya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

January 23, 2025

Great experience and Ashley was very helpful!

Marigold's Sea Moss
United States
Over 2 years using the app
ReConvert 💵 replied January 26, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert