ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,353)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.

October 31, 2024

I've been using ReConvert for over a year and am really satisfied with the app. Just asked a question via the service desk and received great help, even with an explanation through a video.

DUCETT
Netherlands
About 1 year using the app
ReConvert 💵 replied November 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 27, 2024

HORRIBLE EXPERIENCE. We saw some extra charge on our billing statement, and reached out to understand why. The customer service was BEYOND unhelpful, simply copy-pasting their FAQ about general pricing. Was not able to confirm which plan we were on, what charge we were supposed to have on a monthly basis, and what was the extra charges applied there, except that it's "dynamic pricing". When I try to find the cancel subscription button, it was also invisible. They will charge extra for something you don't even know, and they won't do anything about it when you ask basic questions. So if you want to have extra surprises charges on your statement, and no clues as to why, please choose this app.

Koop
Canada
Almost 3 years using the app
ReConvert 💵 replied September 29, 2024

Hi M-P

I'm sorry to hear you’re unhappy with the charges you received.

I am particularly sorry to hear about your perception that my team were beyond unhelpful. This isn't feedback I hear very often and is something I need to drill-down on to figure out what went wrong.

I'll reach out to you personally to help resolve this matter.

Best regards

Jordan
Customer Care Supervisor
ReConvert

December 7, 2024

Great post-purchase upsell app! Shafta from customer support was incredibly helpful in setting up my funnel. Her guidance made the process smooth and effective.

Neurogena.us
United Kingdom
2 months using the app
ReConvert 💵 replied December 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

November 30, 2024

Very helpful customer service! Recommend her for open praise and a raise. Kept me as a customer.

BeSpartanFit
United States
About 3 years using the app
ReConvert 💵 replied December 8, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

November 20, 2024

The customization options are excellent, and the features have increased our revenue. Special thanks to Saumya for exceptional support—quick, patient, and helpful. Highly recommend!

The Joy Crafters
Vietnam
4 months using the app
ReConvert 💵 replied November 25, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 17, 2024

Excellent app! Easy to use. Setting up everything just took me a few minutes, from funnels to the thank you pages.

Saumya was a great help!

OrnamentallyYou
United States
Over 3 years using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Saumya was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

November 22, 2024

The support team at ReConvert Upsell & Cross Sell truly sets the bar high. My experience with Ash and Riya was fantastic—patient, extremely helpful, and knowledgeable about every aspect of the app. Ash went above and beyond to ensure everything was perfectly configured, making me feel valued and supported throughout the process.

While the app itself is excellent, what really impressed me was the quality of customer support. Their dedication to helping users get the most out of ReConvert speaks volumes about their commitment to success. It’s rare to come across a team that combines both great technology and exceptional service so well.

Highly recommended if you want not only an effective upsell solution but also outstanding, hands-on support!

ADHD Life Sync
Italy
13 days using the app
ReConvert 💵 replied November 25, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Ash, Riya and the team were able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 19, 2024

Shafta was very helpful and went through the app to make sure it was set up correctly.

Bavsound
United States
Over 1 year using the app
ReConvert 💵 replied October 21, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham

November 22, 2024

Riya was super helpful, friendly, thank you for your support! Everything works well!

BetterzzZ
France
3 months using the app
ReConvert 💵 replied November 25, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Riya was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 19, 2024

very useful app, better than most of the apps i
ve explored and the customer support is extremely helpful with answering my queries and even actioning for me

Almighty Supps - High Quality Supplements
Singapore
6 months using the app
ReConvert 💵 replied October 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert