ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,357)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.

July 11, 2024

ReConvert support has always been fantastic. I am not a big fan of their new UI, so I had to revert back. However, Anastasia from the support team took care of everything for me seamlessly.

August Shores
United States
11 months using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

There is a little bit of a learning curve with the new version but features are coming out all the time and can do a lot more with it going forward!

Always here for you 🖤

Avraham | Customer Success

December 12, 2024

incredible. Saumya was so helpful

The Country Companies
Australia
3 days using the app
ReConvert 💵 replied December 16, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 22, 2024

perfect

Blissora
France
8 days using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

December 6, 2024

with regret donot usefull anything from it

Pink Life
United Arab Emirates
4 days using the app
ReConvert 💵 replied December 8, 2024

Hi Pink Life,

I was truly surprised to see your review 😟, as most of our merchants find exceptional value with ReConvert - many even achieving over 4000% ROI! 🚀 It looks like you didn’t complete the 30-day no-risk trial or reach out to our 24/7 customer care team for assistance. From what I can see, you installed the app on 21 November 2024 and uninstalled it the same day, then reinstalled it on 2 December and left a review shortly after. I’m genuinely confused... 🤔

We’re here to help you succeed and ensure the app works perfectly for your store. Leaving a review like this without fully exploring the app or allowing us to assist isn’t helpful to you, us, or other merchants who rely on accurate feedback.

If you’re open to giving ReConvert another shot, we’d love the chance to help set you up for success. 💪 Feel free to reach out anytime - we’re happy to support you every step of the way!

Best regards,
Avraham
Customer Success Director

September 22, 2024

Great customer support! Thanks, Alex

EYEMOS
United Kingdom
5 days using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy! I'm pleased Alex was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 9, 2024

I was initially quite confused about setting up the flows for my store. However, after reaching out to customer service, Anastasia provided exceptional assistance. She was incredibly kind and helpful, guiding me through the setup process. Wow, truly the best customer service experience I’ve ever had! I can’t thank her enough! :)

Happy Living
Canada
3 months using the app
ReConvert 💵 replied July 11, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Anastasia can really help our customers get to where they would like to be! Thanks!

Always here for you 🖤

Avraham | Customer Success

July 18, 2024

We highly recommend ReConvert to any Shopify store owner looking to maximize sales and enhance the shopping experience for their customers. Saumya is really helpful!

WINKIΞZ
Lebanon
4 months using the app
ReConvert 💵 replied July 21, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Saumya is fast becoming one of our most helpful and knowledgable agents! So happy she was able to assist!

Always here for you 🖤

Avraham | Customer Success

November 2, 2024

Fijne en snelle service!! bedankt!

JARIMODA
Netherlands
About 2 months using the app
ReConvert 💵 replied November 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

November 1, 2024

Completely un-user friendly. The quick set up has been removed so it required a confusing manual set up only. The help videos they offered still referred to the quick set up and so completely unhelpful.

Kiwilandia
United Kingdom
About 1 hour using the app
ReConvert 💵 replied November 3, 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about the difficulties you experienced setting up the app.

Our 24/7 support is available to assist with getting set up. There is a very quick on-boarding wizard that helps the majority of our merchants get setup.

I'm going to reach out privately to assist

Best regards,
Avraham
Director of Customer Success | ReConvert

August 8, 2024

App is not working with new Stripe update, but ReConvert does not know about it and will just keep you busy without any further help.
Constantly received wrong information and then someone else from the team would advise the complete opposite. Confusing communication, very disappointing considering you spend hours setting everything up and they are not able to tell you what the problem is after days and then another app just tells you it is because of stripe within 2 minutes. Total waste of my time the past week

LoveLash
United Arab Emirates
8 days using the app
ReConvert 💵 replied August 11, 2024

Hi

I'm sorry to hear that you did not get the answer you were looking for from support, and that you feel you were sent from pillar to post.

We reached out to you to help resolve this matter 🙏

Best,
Avraham
Customer Success Director