Reviews (5,237)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

July 24, 2024

Shafta helped me a ton, best service I have recieved

Lumiqour
United States
18 days using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents here - so nice to see she's already being praised so highly!

Always here for you 🖤

Avraham | Customer Success

June 10, 2024

This app looks like a good.
But Anastasia of this support don't know well about features of this app.
I have requested to her about a feature of this app but she said me that the feature doesn't exist continue.
Bad support!

Büromöbel Plus
Germany
6 months using the app
ReConvert 💵 replied June 11, 2024

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

June 7, 2024

Saumya did an outstanding job integrating ReConvert Post purchase Upsell into my Shopify store. Her technical expertise, clear communication, and attention to detail were exceptional. She quickly resolved any issues and provided valuable insights to optimize the app's performance. Her professionalism and dedication made the entire process smooth and efficient. Highly recommend!

Khushify
India
5 months using the app
ReConvert 💵 replied June 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Saumya's building up quite the reputation within the team for helping customers proficiently! Means a lot to hear your feedback!

Always here for you 🖤

Avraham | Customer Success

October 7, 2024

thanks

KNOT WATCH
United States
20 days using the app
ReConvert 💵 replied October 10, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

July 11, 2024

Riya solved my questions!! Thank you!!

Skin Research Institute
United States
About 2 years using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Riya is one of our newest agents here and that makes us so happy to hear!!

Always here for you 🖤

Avraham | Customer Success

June 26, 2024

the query was resolved very smoothly, that too at this hour , amazed by this, thank you , Saumya was very quick with the response and resolved this in no time

TrendKart
India
4 months using the app
ReConvert 💵 replied July 1, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Saumya is great! She really puts herself into everything she does for the team! We are delighted you were happy with her quick and effective responses!

Always here for you 🖤

Avraham | Customer Success

November 1, 2024

Completely un-user friendly. The quick set up has been removed so it required a confusing manual set up only. The help videos they offered still referred to the quick set up and so completely unhelpful.

Kiwilandia
United Kingdom
About 1 hour using the app
ReConvert 💵 replied November 3, 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about the difficulties you experienced setting up the app.

Our 24/7 support is available to assist with getting set up. There is a very quick on-boarding wizard that helps the majority of our merchants get setup.

I'm going to reach out privately to assist

Best regards,
Avraham
Director of Customer Success | ReConvert

August 14, 2024

Saumya helped me greatly!

Carla Moda
United Kingdom
About 1 month using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success

June 7, 2024

The App was recommended to me, so I really haven't use it yet.

The experience I had with the Rep, Vladimir was awesome-extremely helpful. So, I'm sure the app will work great!

Adroitfulness
United States
5 months using the app
ReConvert 💵 replied June 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Our customers always seem to love Vladimir's detailed technical knowledge.

Always here for you 🖤

Avraham | Customer Success

August 6, 2024

Saumya a été super réactif concernant les problèmes que j'ai rencontré ! Je la remercie pour son aide précieuse

PANORA
France
About 1 month using the app
ReConvert 💵 replied August 8, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Saumya was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success