ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,357)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.

November 1, 2024

Completely un-user friendly. The quick set up has been removed so it required a confusing manual set up only. The help videos they offered still referred to the quick set up and so completely unhelpful.

Kiwilandia
United Kingdom
About 1 hour using the app
ReConvert 💵 replied November 3, 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about the difficulties you experienced setting up the app.

Our 24/7 support is available to assist with getting set up. There is a very quick on-boarding wizard that helps the majority of our merchants get setup.

I'm going to reach out privately to assist

Best regards,
Avraham
Director of Customer Success | ReConvert

August 8, 2024

App is not working with new Stripe update, but ReConvert does not know about it and will just keep you busy without any further help.
Constantly received wrong information and then someone else from the team would advise the complete opposite. Confusing communication, very disappointing considering you spend hours setting everything up and they are not able to tell you what the problem is after days and then another app just tells you it is because of stripe within 2 minutes. Total waste of my time the past week

LoveLash
United Arab Emirates
8 days using the app
ReConvert 💵 replied August 11, 2024

Hi

I'm sorry to hear that you did not get the answer you were looking for from support, and that you feel you were sent from pillar to post.

We reached out to you to help resolve this matter 🙏

Best,
Avraham
Customer Success Director

October 19, 2024

Ho avuto la possibilità di essere supportato da Shafta e non solo mi aiutato e mi ha chiarito la questione che ho riportato ma mi anche dato il suo supporto pratico per l'aggiunta degli upsell nella pagina di ringraziamento, si è presa il carico di farlo lei al mio posto liberandomi del tempo e fornendomi un lavoro completato e ottimale. :)

Pamplona Picks
Italy
About 1 month using the app
ReConvert 💵 replied October 21, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham

August 5, 2024

Excellent attention from Shafta, she explained every step from app configuration to set up the birthday widget. Thank you!

Bazar Café Perú
Peru
About 2 months using the app
ReConvert 💵 replied August 8, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Shafta was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

Edited November 13, 2024

Alex, me dejo sorprendido de lo eficaz y con que rapidez me termino de configurar la app. Excelente persona, buena atención, educado.
Sumamente preparado
Muchas gracias!!

Toque De Midas
Mexico
1 day using the app
ReConvert 💵 replied November 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Alex was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 16, 2024

Shafta was very helpful getting my discount offer set up!

Reselling supplies BY resellers FOR resellers
United States
About 1 hour using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So pleased Shafta was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

October 9, 2024

Alex was great and very responsive. I would definitely recommend this app!

Boxer Dog Nation
United States
About 3 hours using the app
ReConvert 💵 replied October 13, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Alex was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 2, 2024

Ash à été vraiment attentionné et réceptif à mes problème. Je met 5 étoiles au service de Reconvert et surtout de Ash.

Milles merci pour ces résolutions de problèmes

Pedivo
France
About 1 year using the app
ReConvert 💵 replied October 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Ash was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

July 16, 2024

Shafta has really helped me in terms of questions that i had and helped me to revert back to old version since my mentor was following that

Refine Goods
United States
5 months using the app
ReConvert 💵 replied July 18, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents and I'm delighted she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

September 17, 2024

Great and fast support from Ash. He explained everything really well and hleped me all the way through.

Retra Nutrition
Belgium
About 1 hour using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Ash was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success