Reviews (5,196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
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Absolutely the best app for post purchase, upsells and downsells! Intuitive and easy to use and converts so much!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
I had problems installing the application, but then the good spirit Alex appeared and did everything for me. Thank you Alex
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm so pleased Alex was able to resolve your issue! He always goes the extra mile to make sure any issues our customers may face are promptly dealt with!
Always here for you 🖤
Avraham | Customer Success
Great customer support, Eric help me for the whole setup, thank you so much.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Eric was able to answer your questions. Our CEO cares so much that he gets involved too for our customers!
Always here for you 🖤
Avraham | Customer Success
Great customer support from Alex ! I recommend
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Alex was able to assist!
Always here for you 🖤
Avraham | Customer Success
riya was awesome
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Riya was able to assist!
Always here for you 🖤
Avraham | Customer Success
One of the best post-purchase upsell apps! Thanks to Vladimir for the great live chat support! Answered to all my questions.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Our customers always seem to love Vladimir's detailed technical knowledge.
Always here for you 🖤
Avraham | Customer Success
Shafta was great at resolving my issue. Patient, and detailed. Responsive. Thanks.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Shafta was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
ReConvert has been great for our thank you page optimization, and their customer service is top notch. Avraham was incredibly helpful when we ran into some issues, and we've been very pleased with the team's responsiveness!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions and get things sorted for you! Was a pleasure assisting.
Always here for you 🖤
Avraham | Customer Success
You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.
Hi,
Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.
I want to clarify that ReConvert fully supports all Shopify-supported features, including checkout upsells. However, it’s true that Shopify limits certain checkout functionalities, like using checkout upsells, to Shopify Plus merchants due to their platform restrictions, not our own.
We always strive to provide a clear experience, and we’ll definitely take your feedback into account to make sure this information is more visible. I’m sorry for any confusion this caused, and if you have any questions or need help with another feature that doesn’t require Shopify Plus, we’d be happy to assist.
I'm going to reach out privately to assist
Best regards,
Jordan
Customer Care Supervisor | ReConvert
I used this product in the past and had to take a break as I didn't need a post purchase option, things have since changed and I needed to get my old program back. I had some questions and Avraham and Alex took great care of me. Product is awesome, and 10/10 customer service.
Hey!
Thank you for your 5* review and I'm pleased you are happy! Alex and me - dream team.
I'm glad we were able to help you in the end to achieve the result you were looking for!
Always here for you 🖤
Avraham | Customer Success